Intelligent Virtual Assistant (IVA) - Global Market Outlook (2016-2022)

Intelligent Virtual Assistant (IVA) - Global Market Outlook (2016-2022)

  • Published: June 2017
  • ID: SMRC16119

According to Stratistics MRC, the Global Intelligent Virtual Assistant (IVA) market is expected to grow from $660.46 million in 2015 to reach $4,200.98 million by 2022 with a CAGR of 30.3%. Increasing innovative technological developments, growing adoption of IVA in mobile applications and websites are the major factors driving the market growth. Furthermore, growing internet penetration in emerging countries, growth of e- commerce business, and raising demand for regional language assistance are some of other factors propelling the market growth.

By end user, Banking, Financial Services, and Insurance (BFSI) segment is expected to be a fastest growing segment during the forecast period. This growth is owed to increasing financial activities through smartphones to access financial services, increasing adoption of IVA by financial institutions to give better customer service. North America commands the intelligent virtual assistant market with a higher CAGR due to availability of developed infrastructure, and higher acceptance of new technologies. Asia Pacific is expected to witness fastest growth, over the forecast period.

Some of the key players in global intelligent virtual assistant (IVA) market include Anboto Group., Apple Inc., Artificial Solutions Ltd., Clara Labs, CodeBaby Corp., Creative Virtual Ltd., Customer Inc., eGain Communications Corp., Google, IBM Corporation, Intel Corporation, IntelliResponse Systems Inc., Microsoft Corporation, Next IT Corporation, Nuance Communications Inc., Oracle Corporation, Speaktoit Inc., and Synthetix Ltd.

Services Covered:
• Marketing assistant
• Customer service

Technologies Covered:
• Text-to-Speech 
• Speech Recognition
o Natural Language Processing (NLP)
o Speaker Independent Systems
o Speaker Dependent Systems

Applications Covered:
• Contact Centers
• Messenger Bots
• Websites

End Users Covered:
• Education
• Banking, Financial Services, and Insurance (BFSI)    
• Healthcare
• Automotive
• IT & Telecom
• Retail
• Other End Users

Regions Covered:
• North America
o US
o Canada
o Mexico
• Europe
o Germany
o France
o Italy
o UK 
o Spain     
o Rest of Europe 
• Asia Pacific
o Japan
o China
o India
o Australia
o New Zealand
o Rest of Asia Pacific
• Rest of the World
o Middle East
o Brazil
o Argentina
o South Africa
o Egypt

What our report offers:
- Market share assessments for the regional and country level segments
- Market share analysis of the top industry players
- Strategic recommendations for the new entrants
- Market forecasts for a minimum of 7 years of all the mentioned segments, sub segments and the regional markets
- Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
- Strategic recommendations in key business segments based on the market estimations
- Competitive landscaping mapping the key common trends
- Company profiling with detailed strategies, financials, and recent developments
- Supply chain trends mapping the latest technological advancements

1 Executive Summary    
      
2 Preface
     
 2.1 Abstract    
 2.2 Stake Holders   
 2.3 Research Scope   
 2.4 Research Methodology  
  2.4.1 Data Mining  
  2.4.2 Data Analysis  
  2.4.3 Data Validation  
  2.4.4 Research Approach  
 2.5 Research Sources   
  2.5.1 Primary Research Sources 
  2.5.2 Secondary Research Sources 
  2.5.3 Assumptions  
      
3 Market Trend Analysis   
 3.1 Introduction   
 3.2 Drivers    
 3.3 Restraints   
 3.4 Opportunities   
 3.5 Threats    
 3.6 Technology Analysis  
 3.7 Application Analysis  
 3.8 End User Analysis   
 3.9 Emerging Markets   
 3.10 Futuristic Market Scenario  
      
4 Porters Five Force Analysis   
 4.1 Bargaining power of suppliers  
 4.2 Bargaining power of buyers  
 4.3 Threat of substitutes  
 4.4 Threat of new entrants  
 4.5 Competitive rivalry   
      
5 Global Intelligent Virtual Assistant (IVA) Market, By Service
 5.1 Introduction   
 5.2 Marketing assistant   
 5.3 Customer service   
      
6 Global Intelligent Virtual Assistant (IVA) Market, By Technology
 6.1 Introduction   
 6.2 Text-to-Speech    
 6.3 Speech Recognition   
  6.3.1 Natural Language Processing (NLP)
  6.3.2 Speaker Independent Systems
   6.3.2.1 Continuous Speech Recognition
   6.3.2.2 Discrete Speech Recognition
  6.3.3 Speaker Dependent Systems 
   6.3.3.1 Continuous Speech Recognition
   6.3.3.2 Discrete Speech Recognition
      
7 Global Intelligent Virtual Assistant (IVA) Market, By Application
 7.1 Introduction   
 7.2 Contact Centers   
 7.3 Messenger Bots   
 7.4 Websites    
      
8 Global Intelligent Virtual Assistant (IVA) Market, By End User
 8.1 Introduction   
 8.2 Education   
 8.3 Banking, Financial Services, and Insurance (BFSI)     
 8.4 Healthcare   
 8.5 Automotive   
 8.6 IT & Telecom   
 8.7 Retail    
 8.8 Other End Users   
      
9 Global Intelligent Virtual Assistant Market, By Geography
 9.1 North America   
  9.1.1 US   
  9.1.2 Canada   
  9.1.3 Mexico   
 9.2 Europe    
  9.2.1 Germany   
  9.2.2 France   
  9.2.3 Italy   
  9.2.4 UK   
  9.2.5 Spain   
  9.2.6 Rest of Europe  
 9.3 Asia Pacific   
  9.3.1 Japan   
  9.3.2 China   
  9.3.3 India   
  9.3.4 Australia   
  9.3.5 New Zealand  
  9.3.6 Rest of Asia Pacific  
 9.4 Rest of the World   
  9.4.1 Middle East  
  9.4.2 Brazil   
  9.4.3 Argentina  
  9.4.4 South Africa  
  9.4.5 Egypt   
      
10 Key Developments    
 10.1 Agreements, Partnerships, Collaborations and Joint Ventures
 10.2 Acquisitions & Mergers  
 10.3 New Product Launch  
 10.4 Expansions   
 10.5 Other Key Strategies  
      
11 Company Profiling    
 11.1 Anboto Group.   
 11.2 Apple Inc.   
 11.3 Artificial Solutions Ltd.  
 11.4 Clara Labs   
 11.5 CodeBaby Corp.   
 11.6 Creative Virtual Ltd.   
 11.7 Customer Inc.   
 11.8 eGain Communications Corp.  
 11.9 Google    
 11.10 IBM Corporation   
 11.11 Intel Corporation   
 11.12 IntelliResponse Systems Inc.  
 11.13 Microsoft Corporation  
 11.14 Next IT Corporation   
 11.15 Nuance Communications Inc.  
 11.16 Oracle Corporation   
 11.17 Speaktoit Inc.   
 11.18 Synthetix Ltd.   


List of Tables     
1 Global Intelligent Virtual Assistant Market, By Region (2013-2022) ($MN)
2 Global Intelligent Virtual Assistant Market, By Service (2013-2022) ($MN)
3 Global Intelligent Virtual Assistant Market, By Marketing assistant (2013-2022) ($MN)
4 Global Intelligent Virtual Assistant Market, By Customer service (2013-2022) ($MN)
5 Global Intelligent Virtual Assistant Market, By Technology (2013-2022) ($MN)
6 Global Intelligent Virtual Assistant Market, By Text-to-Speech  (2013-2022) ($MN)
7 Global Intelligent Virtual Assistant Market, By Speech Recognition (2013-2022) ($MN)
8 Global Intelligent Virtual Assistant Market, By Natural Language Processing (NLP) (2013-2022) ($MN)
9 Global Intelligent Virtual Assistant Market, By Speaker Independent Systems (2013-2022) ($MN)
10 Global Intelligent Virtual Assistant Market, By Speaker Dependent Systems (2013-2022) ($MN)
11 Global Intelligent Virtual Assistant Market, By Application (2013-2022) ($MN)
12 Global Intelligent Virtual Assistant Market, By Contact Centers (2013-2022) ($MN)
13 Global Intelligent Virtual Assistant Market, By Messenger Bots (2013-2022) ($MN)
14 Global Intelligent Virtual Assistant Market, By Websites (2013-2022) ($MN)
15 Global Intelligent Virtual Assistant Market, By End User (2013-2022) ($MN)
16 Global Intelligent Virtual Assistant Market, By Education (2013-2022) ($MN)
17 Global Intelligent Virtual Assistant Market, By Banking, Financial Services, and Insurance (BFSI)      (2013-2022) ($MN)
18 Global Intelligent Virtual Assistant Market, By Healthcare (2013-2022) ($MN)
19 Global Intelligent Virtual Assistant Market, By Automotive (2013-2022) ($MN)
20 Global Intelligent Virtual Assistant Market, By IT & Telecom (2013-2022) ($MN)
21 Global Intelligent Virtual Assistant Market, By Retail (2013-2022) ($MN)
22 Global Intelligent Virtual Assistant Market, By Other End Users (2013-2022) ($MN)
23 North America Intelligent Virtual Assistant Market, By Country (2013-2022) ($MN)
24 North America Intelligent Virtual Assistant Market, By Service (2013-2022) ($MN)
25 North America Intelligent Virtual Assistant Market, By Marketing assistant (2013-2022) ($MN)
26 North America Intelligent Virtual Assistant Market, By Customer service (2013-2022) ($MN)
27 North America Intelligent Virtual Assistant Market, By Technology (2013-2022) ($MN)
28 North America Intelligent Virtual Assistant Market, By Text-to-Speech  (2013-2022) ($MN)
29 North America Intelligent Virtual Assistant Market, By Speech Recognition (2013-2022) ($MN)
30 North America Intelligent Virtual Assistant Market, By Natural Language Processing (NLP) (2013-2022) ($MN)
31 North America Intelligent Virtual Assistant Market, By Speaker Independent Systems (2013-2022) ($MN)
32 North America Intelligent Virtual Assistant Market, By Speaker Dependent Systems (2013-2022) ($MN)
33 North America Intelligent Virtual Assistant Market, By Application (2013-2022) ($MN)
34 North America Intelligent Virtual Assistant Market, By Contact Centers (2013-2022) ($MN)
35 North America Intelligent Virtual Assistant Market, By Messenger Bots (2013-2022) ($MN)
36 North America Intelligent Virtual Assistant Market, By Websites (2013-2022) ($MN)
37 North America Intelligent Virtual Assistant Market, By End User (2013-2022) ($MN)
38 North America Intelligent Virtual Assistant Market, By Education (2013-2022) ($MN)
39 North America Intelligent Virtual Assistant Market, By Banking, Financial Services, and Insurance (BFSI)      (2013-2022) ($MN)
40 North America Intelligent Virtual Assistant Market, By Healthcare (2013-2022) ($MN)
41 North America Intelligent Virtual Assistant Market, By Automotive (2013-2022) ($MN)
42 North America Intelligent Virtual Assistant Market, By IT & Telecom (2013-2022) ($MN)
43 North America Intelligent Virtual Assistant Market, By Retail (2013-2022) ($MN)
44 North America Intelligent Virtual Assistant Market, By Other End Users (2013-2022) ($MN)
45 Europe Intelligent Virtual Assistant Market, By Country (2013-2022) ($MN)
46 Europe Intelligent Virtual Assistant Market, By Service (2013-2022) ($MN)
47 Europe Intelligent Virtual Assistant Market, By Marketing assistant (2013-2022) ($MN)
48 Europe Intelligent Virtual Assistant Market, By Customer service (2013-2022) ($MN)
49 Europe Intelligent Virtual Assistant Market, By Technology (2013-2022) ($MN)
50 Europe Intelligent Virtual Assistant Market, By Text-to-Speech  (2013-2022) ($MN)
51 Europe Intelligent Virtual Assistant Market, By Speech Recognition (2013-2022) ($MN)
52 Europe Intelligent Virtual Assistant Market, By Natural Language Processing (NLP) (2013-2022) ($MN)
53 Europe Intelligent Virtual Assistant Market, By Speaker Independent Systems (2013-2022) ($MN)
54 Europe Intelligent Virtual Assistant Market, By Speaker Dependent Systems (2013-2022) ($MN)
55 Europe Intelligent Virtual Assistant Market, By Application (2013-2022) ($MN)
56 Europe Intelligent Virtual Assistant Market, By Contact Centers (2013-2022) ($MN)
57 Europe Intelligent Virtual Assistant Market, By Messenger Bots (2013-2022) ($MN)
58 Europe Intelligent Virtual Assistant Market, By Websites (2013-2022) ($MN)
59 Europe Intelligent Virtual Assistant Market, By End User (2013-2022) ($MN)
60 Europe Intelligent Virtual Assistant Market, By Education (2013-2022) ($MN)
61 Europe Intelligent Virtual Assistant Market, By Banking, Financial Services, and Insurance (BFSI)      (2013-2022) ($MN)
62 Europe Intelligent Virtual Assistant Market, By Healthcare (2013-2022) ($MN)
63 Europe Intelligent Virtual Assistant Market, By Automotive (2013-2022) ($MN)
64 Europe Intelligent Virtual Assistant Market, By IT & Telecom (2013-2022) ($MN)
65 Europe Intelligent Virtual Assistant Market, By Retail (2013-2022) ($MN)
66 Europe Intelligent Virtual Assistant Market, By Other End Users (2013-2022) ($MN)
67 Asia Pacific Intelligent Virtual Assistant Market, By Country (2013-2022) ($MN)
68 Asia Pacific Intelligent Virtual Assistant Market, By Service (2013-2022) ($MN)
69 Asia Pacific Intelligent Virtual Assistant Market, By Marketing assistant (2013-2022) ($MN)
70 Asia Pacific Intelligent Virtual Assistant Market, By Customer service (2013-2022) ($MN)
71 Asia Pacific Intelligent Virtual Assistant Market, By Technology (2013-2022) ($MN)
72 Asia Pacific Intelligent Virtual Assistant Market, By Text-to-Speech  (2013-2022) ($MN)
73 Asia Pacific Intelligent Virtual Assistant Market, By Speech Recognition (2013-2022) ($MN)
74 Asia Pacific Intelligent Virtual Assistant Market, By Natural Language Processing (NLP) (2013-2022) ($MN)
75 Asia Pacific Intelligent Virtual Assistant Market, By Speaker Independent Systems (2013-2022) ($MN)
76 Asia Pacific Intelligent Virtual Assistant Market, By Speaker Dependent Systems (2013-2022) ($MN)
77 Asia Pacific Intelligent Virtual Assistant Market, By Application (2013-2022) ($MN)
78 Asia Pacific Intelligent Virtual Assistant Market, By Contact Centers (2013-2022) ($MN)
79 Asia Pacific Intelligent Virtual Assistant Market, By Messenger Bots (2013-2022) ($MN)
80 Asia Pacific Intelligent Virtual Assistant Market, By Websites (2013-2022) ($MN)
81 Asia Pacific Intelligent Virtual Assistant Market, By End User (2013-2022) ($MN)
82 Asia Pacific Intelligent Virtual Assistant Market, By Education (2013-2022) ($MN)
83 Asia Pacific Intelligent Virtual Assistant Market, By Banking, Financial Services, and Insurance (BFSI)      (2013-2022) ($MN)
84 Asia Pacific Intelligent Virtual Assistant Market, By Healthcare (2013-2022) ($MN)
85 Asia Pacific Intelligent Virtual Assistant Market, By Automotive (2013-2022) ($MN)
86 Asia Pacific Intelligent Virtual Assistant Market, By IT & Telecom (2013-2022) ($MN)
87 Asia Pacific Intelligent Virtual Assistant Market, By Retail (2013-2022) ($MN)
88 Asia Pacific Intelligent Virtual Assistant Market, By Other End Users (2013-2022) ($MN)
89 RoW Intelligent Virtual Assistant Market, By Country (2013-2022) ($MN)
90 RoW Intelligent Virtual Assistant Market, By Service (2013-2022) ($MN)
91 RoW Intelligent Virtual Assistant Market, By Marketing assistant (2013-2022) ($MN)
92 RoW Intelligent Virtual Assistant Market, By Customer service (2013-2022) ($MN)
93 RoW Intelligent Virtual Assistant Market, By Technology (2013-2022) ($MN)
94 RoW Intelligent Virtual Assistant Market, By Text-to-Speech  (2013-2022) ($MN)
95 RoW Intelligent Virtual Assistant Market, By Speech Recognition (2013-2022) ($MN)
96 RoW Intelligent Virtual Assistant Market, By Natural Language Processing (NLP) (2013-2022) ($MN)
97 RoW Intelligent Virtual Assistant Market, By Speaker Independent Systems (2013-2022) ($MN)
98 RoW Intelligent Virtual Assistant Market, By Speaker Dependent Systems (2013-2022) ($MN)
99 RoW Intelligent Virtual Assistant Market, By Application (2013-2022) ($MN)
100 RoW Intelligent Virtual Assistant Market, By Contact Centers (2013-2022) ($MN)
101 RoW Intelligent Virtual Assistant Market, By Messenger Bots (2013-2022) ($MN)
102 RoW Intelligent Virtual Assistant Market, By Websites (2013-2022) ($MN)
103 RoW Intelligent Virtual Assistant Market, By End User (2013-2022) ($MN)
104 RoW Intelligent Virtual Assistant Market, By Education (2013-2022) ($MN)
105 RoW Intelligent Virtual Assistant Market, By Banking, Financial Services, and Insurance (BFSI)      (2013-2022) ($MN)
106 RoW Intelligent Virtual Assistant Market, By Healthcare (2013-2022) ($MN)
107 RoW Intelligent Virtual Assistant Market, By Automotive (2013-2022) ($MN)
108 RoW Intelligent Virtual Assistant Market, By IT & Telecom (2013-2022) ($MN)
109 RoW Intelligent Virtual Assistant Market, By Retail (2013-2022) ($MN)
110 RoW Intelligent Virtual Assistant Market, By Other End Users (2013-2022) ($MN)

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