Salesforce Automation Software - Global Market Outlook (2017-2026)

Salesforce Automation Software - Global Market Outlook (2017-2026)

  • Published: June 2018
  • ID: SMRC17400

According to Stratistics MRC, the Global Salesforce Automation Software market is accounted for $4,276.31 million in 2017 and is expected to reach $11,478.45 million by 2026 growing at a CAGR of 11.6% during the forecast period. Some of the key factors fuelling the market are growing need for business intelligence & insights, increase in investment in IT infrastructures, rising demand for streamlining sales process and effective utilization of workforce in developing countries are driving the market growth. Furthermore, rise in cloud based CRM technology and emerging innovation in the field of mobile telecommunications technology acts as major opportunities for the growth of the market. However, dearth of skilled professionals, lack of awareness towards software is hampering the market growth.

Sales-force automation is the application of computerized technologies to support salespeople and sales management in the achievement of their work-related objectives. Hardware and software are the key technological elements of SFA. Hardware includes desktop, laptop and handheld devices and contact or call centre telephony technology. Software comprises both ‘point’ solutions that are designed to assist in a single area of selling or sales management, and integrated solutions that offer a range of functionality. A three-tiered architecture is typically used to separate the database, server, and application to reduce programming demands on clients. A module-based design is generally used, to allow users to customize the package to suit their needs.

Based on application, sales forecasting segment fuels the market due to increasing demand in tracking mechanism to measure inventory management. By end user, banking financial services & insurance (BFSI) segment is expected to hold the highest market share because of associated business benefits and also innovations in financial products. By geography, Asia Pacific is projected to be the fastest growing region owing to increasing investments by government on small & medium scale enterprises (SMEs).

Some of the key players in salesforce automation software market include Salesforce.com, Pegasystems, Microsoft Corporation, NetSuite, Oracle Corporation, Sage Group Plc, Aptean Software Company, SAP SE, SugarCRM, Zoho Corporation, Bullhorn Inc, Infusionsoft, Infor, Inc and Bpm'online.

Organization Sizes Covered: 
• Large Scale Enterprises
• Small-Medium Scale Size Enterprise

Deployment Types Covered: 
• Cloud-Based Salesforce automation system
• On-premise Salesforce automation system
• Software-as-a-service (SaaS) Salesforce automation system

Applications Covered: 
• Sales Forecasting
• Order & Invoices Management
• Opportunity Management
• Lead Management
• Other Applications

End Users Covered: 
• Automotive
• Financial Sector
• Healthcare
• Media And Entertainments
• Retail
• Telecom
• Food & Beverages
• Banking Financial Services & Insurance (BFSI)
• Other End Users

Regions Covered:

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • Italy
    • France
    • Spain
    • Rest of Europe
  • Asia Pacific
    • Japan       
    • China       
    • India       
    • Australia 
    • New Zealand     
    • South Korea      
    • Rest of Asia Pacific   
  • South America
    • Argentina
    • Brazil
    • Chile
    • Rest of South America
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • Qatar
    • South Africa
    • Rest of Middle East & Africa

What our report offers:
- Market share assessments for the regional and country level segments
- Market share analysis of the top industry players
- Strategic recommendations for the new entrants
- Market forecasts for a minimum of 9 years of all the mentioned segments, sub segments and the regional markets
- Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
- Strategic recommendations in key business segments based on the market estimations
- Competitive landscaping mapping the key common trends
- Company profiling with detailed strategies, financials, and recent developments
- Supply chain trends mapping the latest technological advancements

1 Executive Summary 
   
2 Preface  
 2.1 Abstract 
 2.2 Stake Holders
 2.3 Research Scope
 2.4 Research Methodology
  2.4.1 Data Mining
  2.4.2 Data Analysis
  2.4.3 Data Validation
  2.4.4 Research Approach
 2.5 Research Sources
  2.5.1 Primary Research Sources
  2.5.2 Secondary Research Sources
  2.5.3 Assumptions
   
3 Market Trend Analysis

 3.1 Introduction
 3.2 Drivers 
 3.3 Restraints
 3.4 Opportunities
 3.5 Threats 
 3.6 Application Analysis
 3.7 End User Analysis
 3.8 Emerging Markets
 3.9 Futuristic Market Scenario
   
4 Porters Five Force Analysis
 4.1 Bargaining power of suppliers
 4.2 Bargaining power of buyers
 4.3 Threat of substitutes
 4.4 Threat of new entrants
 4.5 Competitive rivalry
   
5 Global Salesforce Automation Software Market, By Organization Size
 5.1 Introduction
 5.2 Large Scale Enterprises
 5.3 Small-Medium Scale Size Enterprise
   
6 Global Salesforce Automation Software Market, By Deployment Type
 6.1 Introduction
 6.2 Cloud-Based Salesforce automation system
 6.3 On-premise Salesforce automation system
 6.4 Software-as-a-service (SaaS) Salesforce automation system
   
7 Global Salesforce Automation Software Market, By Application
 7.1 Introduction
 7.2 Sales Forecasting
 7.3 Order & Invoices Management
 7.4 Opportunity Management
 7.5 Lead Management 
 7.6 Other Applications 
  7.6.1 Relationship Management
  7.6.2 Email Integration
   
8 Global Salesforce Automation Software Market, By End User
 8.1 Introduction
 8.2 Automotive
 8.3 Healthcare
 8.4 Media And Entertainments
 8.5 Retail 
 8.6 Telecom 
 8.7 Food & Beverages 
 8.8 Banking Financial Services & Insurance (BFSI)
 8.9 Other End Users
  8.9.1 Consumer Goods & logistics
   
9 Global Salesforce Automation Software Market, By Geography
 9.1 Introduction
 9.2 North America
  9.2.1 US
  9.2.2 Canada
  9.2.3 Mexico
 9.3 Europe 
  9.3.1 Germany
  9.3.2 UK
  9.3.3 Italy
  9.3.4 France
  9.3.5 Spain
  9.3.6 Rest of Europe
 9.4 Asia Pacific
  9.4.1 Japan
  9.4.2 China
  9.4.3 India
  9.4.4 Australia
  9.4.5 New Zealand
  9.4.6 South Korea
  9.4.7 Rest of Asia Pacific
 9.5 South America
  9.5.1 Argentina
  9.5.2 Brazil
  9.5.3 Chile
  9.5.4 Rest of South America
 9.6 Middle East & Africa
  9.6.1 Saudi Arabia
  9.6.2 UAE
  9.6.3 Qatar
  9.6.4 South Africa
  9.6.5 Rest of Middle East & Africa
   
10 Key Developments 
 10.1 Agreements, Partnerships, Collaborations and Joint Ventures
 10.2 Acquisitions & Mergers
 10.3 New Product Launch
 10.4 Expansions
 10.5 Other Key Strategies
   
11 Company Profiling 
 11.1 Salesforce.com
 11.2 Pegasystems
 11.3 Microsoft Corporation
 11.4 NetSuite 
 11.5 Oracle Corporation
 11.6 Sage Group Plc
 11.7 Aptean Software Company
 11.8 SAP SE 
 11.9 SugarCRM 
 11.10 Zoho Corporation
 11.11 Bullhorn Inc
 11.12 Infusionsoft
 11.13 Infor, Inc 
 11.14 Bpm'online


List of Tables  
1 Global Salesforce Automation Software Market Outlook, By Region (2016-2026) ($MN)
2 Global Salesforce Automation Software Market Outlook, By Organization Size (2016-2026) ($MN)
3 Global Salesforce Automation Software Market Outlook, By Large Scale Enterprises (2016-2026) ($MN)
4 Global Salesforce Automation Software Market Outlook, By Small-Medium Scale Size Enterprise (2016-2026) ($MN)
5 Global Salesforce Automation Software Market Outlook, By Deployment Type (2016-2026) ($MN)
6 Global Salesforce Automation Software Market Outlook, By Cloud-Based Salesforce automation system (2016-2026) ($MN)
7 Global Salesforce Automation Software Market Outlook, By On-premise Salesforce automation system (2016-2026) ($MN)
8 Global Salesforce Automation Software Market Outlook, By Software-as-a-service (SaaS) Salesforce automation system (2016-2026) ($MN)
9 Global Salesforce Automation Software Market Outlook, By Application (2016-2026) ($MN)
10 Global Salesforce Automation Software Market Outlook, By Sales Forecasting (2016-2026) ($MN)
11 Global Salesforce Automation Software Market Outlook, By Order & Invoices Management (2016-2026) ($MN)
12 Global Salesforce Automation Software Market Outlook, By Opportunity Management (2016-2026) ($MN)
13 Global Salesforce Automation Software Market Outlook, By Lead Management  (2016-2026) ($MN)
14 Global Salesforce Automation Software Market Outlook, By Other Applications  (2016-2026) ($MN)
15 Global Salesforce Automation Software Market Outlook, By Relationship Management  (2016-2026) ($MN)
16 Global Salesforce Automation Software Market Outlook, By Email Integration (2016-2026) ($MN)
17 Global Salesforce Automation Software Market Outlook, By End User (2016-2026) ($MN)
18 Global Salesforce Automation Software Market Outlook, By Automotive (2016-2026) ($MN)
19 Global Salesforce Automation Software Market Outlook, By Healthcare (2016-2026) ($MN)
20 Global Salesforce Automation Software Market Outlook, By Media And Entertainments (2016-2026) ($MN)
21 Global Salesforce Automation Software Market Outlook, By Retail (2016-2026) ($MN)
22 Global Salesforce Automation Software Market Outlook, By Telecom (2016-2026) ($MN)
23 Global Salesforce Automation Software Market Outlook, By Food & Beverages  (2016-2026) ($MN)
24 Global Salesforce Automation Software Market Outlook, By Banking Financial Services & Insurance (BFSI) (2016-2026) ($MN)
25 Global Salesforce Automation Software Market Outlook, By Other End Users (2016-2026) ($MN)
26 Global Salesforce Automation Software Market Outlook, By Consumer Goods & logistics (2016-2026) ($MN)
27 North America Salesforce Automation Software Market Outlook, By Country (2016-2026) ($MN)
28 North America Salesforce Automation Software Market Outlook, By Organization Size (2016-2026) ($MN)
29 North America Salesforce Automation Software Market Outlook, By Large Scale Enterprises (2016-2026) ($MN)
30 North America Salesforce Automation Software Market Outlook, By Small-Medium Scale Size Enterprise (2016-2026) ($MN)
31 North America Salesforce Automation Software Market Outlook, By Deployment Type (2016-2026) ($MN)
32 North America Salesforce Automation Software Market Outlook, By Cloud-Based Salesforce automation system (2016-2026) ($MN)
33 North America Salesforce Automation Software Market Outlook, By On-premise Salesforce automation system (2016-2026) ($MN)
34 North America Salesforce Automation Software Market Outlook, By Software-as-a-service (SaaS) Salesforce automation system (2016-2026) ($MN)
35 North America Salesforce Automation Software Market Outlook, By Application (2016-2026) ($MN)
36 North America Salesforce Automation Software Market Outlook, By Sales Forecasting (2016-2026) ($MN)
37 North America Salesforce Automation Software Market Outlook, By Order & Invoices Management (2016-2026) ($MN)
38 North America Salesforce Automation Software Market Outlook, By Opportunity Management (2016-2026) ($MN)
39 North America Salesforce Automation Software Market Outlook, By Lead Management  (2016-2026) ($MN)
40 North America Salesforce Automation Software Market Outlook, By Other Applications  (2016-2026) ($MN)
41 North America Salesforce Automation Software Market Outlook, By Relationship Management  (2016-2026) ($MN)
42 North America Salesforce Automation Software Market Outlook, By Email Integration (2016-2026) ($MN)
43 North America Salesforce Automation Software Market Outlook, By End User (2016-2026) ($MN)
44 North America Salesforce Automation Software Market Outlook, By Automotive (2016-2026) ($MN)
45 North America Salesforce Automation Software Market Outlook, By Healthcare (2016-2026) ($MN)
46 North America Salesforce Automation Software Market Outlook, By Media And Entertainments (2016-2026) ($MN)
47 North America Salesforce Automation Software Market Outlook, By Retail (2016-2026) ($MN)
48 North America Salesforce Automation Software Market Outlook, By Telecom (2016-2026) ($MN)
49 North America Salesforce Automation Software Market Outlook, By Food & Beverages  (2016-2026) ($MN)
50 North America Salesforce Automation Software Market Outlook, By Banking Financial Services & Insurance (BFSI) (2016-2026) ($MN)
51 North America Salesforce Automation Software Market Outlook, By Other End Users (2016-2026) ($MN)
52 North America Salesforce Automation Software Market Outlook, By Consumer Goods & logistics (2016-2026) ($MN)
53 Europe Salesforce Automation Software Market Outlook, By Country (2016-2026) ($MN)
54 Europe Salesforce Automation Software Market Outlook, By Organization Size (2016-2026) ($MN)
55 Europe Salesforce Automation Software Market Outlook, By Large Scale Enterprises (2016-2026) ($MN)
56 Europe Salesforce Automation Software Market Outlook, By Small-Medium Scale Size Enterprise (2016-2026) ($MN)
57 Europe Salesforce Automation Software Market Outlook, By Deployment Type (2016-2026) ($MN)
58 Europe Salesforce Automation Software Market Outlook, By Cloud-Based Salesforce automation system (2016-2026) ($MN)
59 Europe Salesforce Automation Software Market Outlook, By On-premise Salesforce automation system (2016-2026) ($MN)
60 Europe Salesforce Automation Software Market Outlook, By Software-as-a-service (SaaS) Salesforce automation system (2016-2026) ($MN)
61 Europe Salesforce Automation Software Market Outlook, By Application (2016-2026) ($MN)
62 Europe Salesforce Automation Software Market Outlook, By Sales Forecasting (2016-2026) ($MN)
63 Europe Salesforce Automation Software Market Outlook, By Order & Invoices Management (2016-2026) ($MN)
64 Europe Salesforce Automation Software Market Outlook, By Opportunity Management (2016-2026) ($MN)
65 Europe Salesforce Automation Software Market Outlook, By Lead Management  (2016-2026) ($MN)
66 Europe Salesforce Automation Software Market Outlook, By Other Applications  (2016-2026) ($MN)
67 Europe Salesforce Automation Software Market Outlook, By Relationship Management  (2016-2026) ($MN)
68 Europe Salesforce Automation Software Market Outlook, By Email Integration (2016-2026) ($MN)
69 Europe Salesforce Automation Software Market Outlook, By End User (2016-2026) ($MN)
70 Europe Salesforce Automation Software Market Outlook, By Automotive (2016-2026) ($MN)
71 Europe Salesforce Automation Software Market Outlook, By Healthcare (2016-2026) ($MN)
72 Europe Salesforce Automation Software Market Outlook, By Media And Entertainments (2016-2026) ($MN)
73 Europe Salesforce Automation Software Market Outlook, By Retail (2016-2026) ($MN)
74 Europe Salesforce Automation Software Market Outlook, By Telecom (2016-2026) ($MN)
75 Europe Salesforce Automation Software Market Outlook, By Food & Beverages  (2016-2026) ($MN)
76 Europe Salesforce Automation Software Market Outlook, By Banking Financial Services & Insurance (BFSI) (2016-2026) ($MN)
77 Europe Salesforce Automation Software Market Outlook, By Other End Users (2016-2026) ($MN)
78 Europe Salesforce Automation Software Market Outlook, By Consumer Goods & logistics (2016-2026) ($MN)
79 Asia Pacific Salesforce Automation Software Market Outlook, By Country (2016-2026) ($MN)
80 Asia Pacific Salesforce Automation Software Market Outlook, By Organization Size (2016-2026) ($MN)
81 Asia Pacific Salesforce Automation Software Market Outlook, By Large Scale Enterprises (2016-2026) ($MN)
82 Asia Pacific Salesforce Automation Software Market Outlook, By Small-Medium Scale Size Enterprise (2016-2026) ($MN)
83 Asia Pacific Salesforce Automation Software Market Outlook, By Deployment Type (2016-2026) ($MN)
84 Asia Pacific Salesforce Automation Software Market Outlook, By Cloud-Based Salesforce automation system (2016-2026) ($MN)
85 Asia Pacific Salesforce Automation Software Market Outlook, By On-premise Salesforce automation system (2016-2026) ($MN)
86 Asia Pacific Salesforce Automation Software Market Outlook, By Software-as-a-service (SaaS) Salesforce automation system (2016-2026) ($MN)
87 Asia Pacific Salesforce Automation Software Market Outlook, By Application (2016-2026) ($MN)
88 Asia Pacific Salesforce Automation Software Market Outlook, By Sales Forecasting (2016-2026) ($MN)
89 Asia Pacific Salesforce Automation Software Market Outlook, By Order & Invoices Management (2016-2026) ($MN)
90 Asia Pacific Salesforce Automation Software Market Outlook, By Opportunity Management (2016-2026) ($MN)
91 Asia Pacific Salesforce Automation Software Market Outlook, By Lead Management  (2016-2026) ($MN)
92 Asia Pacific Salesforce Automation Software Market Outlook, By Other Applications  (2016-2026) ($MN)
93 Asia Pacific Salesforce Automation Software Market Outlook, By Relationship Management  (2016-2026) ($MN)
94 Asia Pacific Salesforce Automation Software Market Outlook, By Email Integration (2016-2026) ($MN)
95 Asia Pacific Salesforce Automation Software Market Outlook, By End User (2016-2026) ($MN)
96 Asia Pacific Salesforce Automation Software Market Outlook, By Automotive (2016-2026) ($MN)
97 Asia Pacific Salesforce Automation Software Market Outlook, By Healthcare (2016-2026) ($MN)
98 Asia Pacific Salesforce Automation Software Market Outlook, By Media And Entertainments (2016-2026) ($MN)
99 Asia Pacific Salesforce Automation Software Market Outlook, By Retail (2016-2026) ($MN)
100 Asia Pacific Salesforce Automation Software Market Outlook, By Telecom (2016-2026) ($MN)
101 Asia Pacific Salesforce Automation Software Market Outlook, By Food & Beverages  (2016-2026) ($MN)
102 Asia Pacific Salesforce Automation Software Market Outlook, By Banking Financial Services & Insurance (BFSI) (2016-2026) ($MN)
103 Asia Pacific Salesforce Automation Software Market Outlook, By Other End Users (2016-2026) ($MN)
104 Asia Pacific Salesforce Automation Software Market Outlook, By Consumer Goods & logistics (2016-2026) ($MN)
105 South America Salesforce Automation Software Market Outlook, By Country (2016-2026) ($MN)
106 South America Salesforce Automation Software Market Outlook, By Organization Size (2016-2026) ($MN)
107 South America Salesforce Automation Software Market Outlook, By Large Scale Enterprises (2016-2026) ($MN)
108 South America Salesforce Automation Software Market Outlook, By Small-Medium Scale Size Enterprise (2016-2026) ($MN)
109 South America Salesforce Automation Software Market Outlook, By Deployment Type (2016-2026) ($MN)
110 South America Salesforce Automation Software Market Outlook, By Cloud-Based Salesforce automation system (2016-2026) ($MN)
111 South America Salesforce Automation Software Market Outlook, By On-premise Salesforce automation system (2016-2026) ($MN)
112 South America Salesforce Automation Software Market Outlook, By Software-as-a-service (SaaS) Salesforce automation system (2016-2026) ($MN)
113 South America Salesforce Automation Software Market Outlook, By Application (2016-2026) ($MN)
114 South America Salesforce Automation Software Market Outlook, By Sales Forecasting (2016-2026) ($MN)
115 South America Salesforce Automation Software Market Outlook, By Order & Invoices Management (2016-2026) ($MN)
116 South America Salesforce Automation Software Market Outlook, By Opportunity Management (2016-2026) ($MN)
117 South America Salesforce Automation Software Market Outlook, By Lead Management  (2016-2026) ($MN)
118 South America Salesforce Automation Software Market Outlook, By Other Applications  (2016-2026) ($MN)
119 South America Salesforce Automation Software Market Outlook, By Relationship Management  (2016-2026) ($MN)
120 South America Salesforce Automation Software Market Outlook, By Email Integration (2016-2026) ($MN)
121 South America Salesforce Automation Software Market Outlook, By End User (2016-2026) ($MN)
122 South America Salesforce Automation Software Market Outlook, By Automotive (2016-2026) ($MN)
123 South America Salesforce Automation Software Market Outlook, By Healthcare (2016-2026) ($MN)
124 South America Salesforce Automation Software Market Outlook, By Media And Entertainments (2016-2026) ($MN)
125 South America Salesforce Automation Software Market Outlook, By Retail (2016-2026) ($MN)
126 South America Salesforce Automation Software Market Outlook, By Telecom (2016-2026) ($MN)
127 South America Salesforce Automation Software Market Outlook, By Food & Beverages  (2016-2026) ($MN)
128 South America Salesforce Automation Software Market Outlook, By Banking Financial Services & Insurance (BFSI) (2016-2026) ($MN)
129 South America Salesforce Automation Software Market Outlook, By Other End Users (2016-2026) ($MN)
130 South America Salesforce Automation Software Market Outlook, By Consumer Goods & logistics (2016-2026) ($MN)
131 Middle East & Africa Salesforce Automation Software Market Outlook, By Country (2016-2026) ($MN)
132 Middle East & Africa Salesforce Automation Software Market Outlook, By Organization Size (2016-2026) ($MN)
133 Middle East & Africa Salesforce Automation Software Market Outlook, By Large Scale Enterprises (2016-2026) ($MN)
134 Middle East & Africa Salesforce Automation Software Market Outlook, By Small-Medium Scale Size Enterprise (2016-2026) ($MN)
135 Middle East & Africa Salesforce Automation Software Market Outlook, By Deployment Type (2016-2026) ($MN)
136 Middle East & Africa Salesforce Automation Software Market Outlook, By Cloud-Based Salesforce automation system (2016-2026) ($MN)
137 Middle East & Africa Salesforce Automation Software Market Outlook, By On-premise Salesforce automation system (2016-2026) ($MN)
138 Middle East & Africa Salesforce Automation Software Market Outlook, By Software-as-a-service (SaaS) Salesforce automation system (2016-2026) ($MN)
139 Middle East & Africa Salesforce Automation Software Market Outlook, By Application (2016-2026) ($MN)
140 Middle East & Africa Salesforce Automation Software Market Outlook, By Sales Forecasting (2016-2026) ($MN)
141 Middle East & Africa Salesforce Automation Software Market Outlook, By Order & Invoices Management (2016-2026) ($MN)
142 Middle East & Africa Salesforce Automation Software Market Outlook, By Opportunity Management (2016-2026) ($MN)
143 Middle East & Africa Salesforce Automation Software Market Outlook, By Lead Management  (2016-2026) ($MN)
144 Middle East & Africa Salesforce Automation Software Market Outlook, By Other Applications  (2016-2026) ($MN)
145 Middle East & Africa Salesforce Automation Software Market Outlook, By Relationship Management  (2016-2026) ($MN)
146 Middle East & Africa Salesforce Automation Software Market Outlook, By Email Integration (2016-2026) ($MN)
147 Middle East & Africa Salesforce Automation Software Market Outlook, By End User (2016-2026) ($MN)
148 Middle East & Africa Salesforce Automation Software Market Outlook, By Automotive (2016-2026) ($MN)
149 Middle East & Africa Salesforce Automation Software Market Outlook, By Healthcare (2016-2026) ($MN)
150 Middle East & Africa Salesforce Automation Software Market Outlook, By Media And Entertainments (2016-2026) ($MN)
151 Middle East & Africa Salesforce Automation Software Market Outlook, By Retail (2016-2026) ($MN)
152 Middle East & Africa Salesforce Automation Software Market Outlook, By Telecom (2016-2026) ($MN)
153 Middle East & Africa Salesforce Automation Software Market Outlook, By Food & Beverages  (2016-2026) ($MN)
154 Middle East & Africa Salesforce Automation Software Market Outlook, By Banking Financial Services & Insurance (BFSI) (2016-2026) ($MN)
155 Middle East & Africa Salesforce Automation Software Market Outlook, By Other End Users (2016-2026) ($MN)
156 Middle East & Africa Salesforce Automation Software Market Outlook, By Consumer Goods & logistics (2016-2026) ($MN)

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