Warranty Management System Market
PUBLISHED: 2019 ID: SMRC18866
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Warranty Management System Market

Warranty Management System - Global Market Outlook (2018-2027)

4.2 (26 reviews)
4.2 (26 reviews)
Published: 2019 ID: SMRC18866

This report covers the impact of COVID-19 on this global market

According to Stratistics MRC, the Global Warranty Management System Market is accounted for $2.65 billion in 2018 and is expected to reach $9.99 billion by 2027 growing at a CAGR of 15.9% during the forecast period. Some of the key factors influencing the market growth include increasing competition in automotive and manufacturing industries, rising warranty expenditure, growing demand for mobile & cloud-based solutions, and rising need for automation. However, the lack of qualified and skilled workforce is restricting market growth.

Warranty management includes the management of warranty and post-warranty support. Generally, it includes warranty registration claims submission, claims processing and settlement, fraud detection, returns management, supplier recovery, extended warranty marketing, replacement parts logistics, and inventory management. 

Amongst Deployment Type, On-Premise segment is going to have a lucrative growth during the forecast period, as it benefits organizations with increased scalability, speed, and 24/7 service. On-premises deployment is popular mostly in large enterprises where information is very critical for business operations.

By Geography, North America is estimated to grow at the significant rate during the forecast period, due to quick adoption of all the new and emerging technologies and strong financial position of the region. The United States dominates the warranty management system market in the region. The country is witnessing healthy growth due to the rising acceptance of security of the data among small- and medium-scale firms.

Some of the key players in global Warranty Management System market are Techmark, Accel Japan, International Business Machines (IBM), Oracle, Pegasystems, PTC, SAP, Astea International, Industrial and Financial Systems (IFS), Infosys, Tavant Technologies, Tech Mahindra, Wipro, CAC Holdings Corporation, IBS QMS, BiOS, Inc., Sompo, and IFS.

Software Types Covered:
• Claim & Transaction Management
• Service Contract
• Warranty Intelligence
• Administration Management
• Other Software Types

Components Covered:
• Services
• Solution

Deployment Types Covered:
• Cloud
• On-Premise

Applications Covered:
• Medium-Sized Business
• Large Business
• Small Business

End Users Covered:
• Automotive 
• Supply Chain and Logistics 
• Manufacturing 
• Health Care 
• Food & Beverages 
• Industrial Equipment 
• Heavy Machinery and Equipment 
• Heating, Ventilation, and Air Conditioning (HVAC) 
• Aerospace and Defense 
• Communication Equipment 
• Other End Users

Regions Covered:
• North America
o US
o Canada
o Mexico
• Europe
o Germany
o UK
o Italy
o France
o Spain
o Rest of Europe
• Asia Pacific
o Japan        
o China        
o India        
o Australia  
o New Zealand      
o South Korea       
o Rest of Asia Pacific    
• South America
o Argentina
o Brazil
o Chile
o Rest of South America
• Middle East & Africa 
o Saudi Arabia
o UAE
o Qatar
o South Africa
o Rest of Middle East & Africa

What our report offers:
- Market share assessments for the regional and country-level segments
- Strategic recommendations for the new entrants
- Covers Market data for the years 2017, 2018, 2019, 2023 and 2027
- Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
- Strategic analysis: Drivers and Constraints, Product/Technology Analysis, Porter’s five forces analysis, SWOT analysis, etc.
- Strategic recommendations in key business segments based on the market estimations
- Competitive landscaping mapping the key common trends
- Company profiling with detailed strategies, financials, and recent developments
- Supply chain trends mapping the latest technological advancements

Free Customization Offerings: 
All the customers of this report will be entitled to receive one of the following free customization options:
• Company Profiling
o Comprehensive profiling of additional market players (up to 3)
o SWOT Analysis of key players (up to 3)
• Regional Segmentation
o Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
• Competitive Benchmarking
o Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary         
          
2 Preface   
     
 2.1 Abstract        
 2.2 Stake Holders        
 2.3 Research Scope        
 2.4 Research Methodology        
  2.4.1 Data Mining       
  2.4.2 Data Analysis       
  2.4.3 Data Validation       
  2.4.4 Research Approach       
 2.5 Research Sources        
  2.5.1 Primary Research Sources       
  2.5.2 Secondary Research Sources       
  2.5.3 Assumptions       
          
3 Market Trend Analysis         
 3.1 Introduction        
 3.2 Drivers        
 3.3 Restraints        
 3.4 Opportunities        
 3.5 Threats        
 3.6 Application Analysis        
 3.7 End User Analysis        
 3.8 Emerging Markets        
 3.9 Futuristic Market Scenario        
          
4 Porters Five Force Analysis         
 4.1 Bargaining power of suppliers        
 4.2 Bargaining power of buyers        
 4.3 Threat of substitutes        
 4.4 Threat of new entrants        
 4.5 Competitive rivalry        
          
5 Global Warranty Management System Market, By Software Type         
 5.1 Introduction        
 5.2 Claim & Transaction Management        
 5.3 Service Contract        
 5.4 5.4.1 Warranty and Contract Tracking       
  5.4.2 Warranty Transaction Management       
  5.4.3 Contract Management       
 5.5 Warranty Intelligence        
  5.5.1 Interactive Dashboards and Reporting       
  5.5.2 Warranty Analytics       
 5.6 Administration Management        
  5.6.1 Campaign And Product Registration       
  5.6.2 Customer Experience       
  5.6.3 Billing Management       
 5.7 Other Software Types        
          
6 Global Warranty Management System Market, By Component         
 6.1 Introduction        
 6.2 Services        
  6.2.1 Managed       
  6.2.2 Professional       
  6.2.3 Deployment & System Integration and Consulting       
  6.2.4 Customization Service       
  6.2.5 Business Process Outsourcing (BPO)       
  6.2.6 Application Maintenance       
 6.3 Solution        
          
7 Global Warranty Management System Market, By Deployment Type         
 7.1 Introduction        
 7.2 Cloud        
 7.3 On-Premise        
          
8 Global Warranty Management System Market, By Application         
 8.1 Introduction        
 8.2 Medium-Sized Business        
 8.3 Large Business        
 8.4 Small Business        
          
9 Global Warranty Management System Market, By End User         
 9.1 Introduction        
 9.2 Automotive        
 9.3 Supply Chain and Logistics        
 9.4 Manufacturing        
 9.5 Health Care        
 9.6 Food & Beverages        
 9.7 Industrial Equipment        
 9.8 Heavy Machinery and Equipment        
 9.9 Heating, Ventilation, and Air Conditioning (HVAC)        
 9.10 Aerospace and Defense        
 9.11 Communication Equipment        
 9.12 Other End Users        
  9.12.1 Office Equipment       
  9.12.2 Apparel       
  9.12.3 Furniture       
          
10 Global Warranty Management System Market, By Geography         
 10.1 Introduction        
 10.2 North America        
  10.2.1 US       
  10.2.2 Canada       
  10.2.3 Mexico       
 10.3 Europe        
  10.3.1 Germany       
  10.3.2 UK       
  10.3.3 Italy       
  10.3.4 France       
  10.3.5 Spain       
  10.3.6 Rest of Europe       
 10.4 Asia Pacific        
  10.4.1 Japan       
  10.4.2 China       
  10.4.3 India       
  10.4.4 Australia       
  10.4.5 New Zealand       
  10.4.6 South Korea       
  10.4.7 Rest of Asia Pacific       
 10.5 South America        
  10.5.1 Argentina       
  10.5.2 Brazil       
  10.5.3 Chile       
  10.5.4 Rest of South America       
 10.6 Middle East & Africa        
  10.6.1 Saudi Arabia       
  10.6.2 UAE       
  10.6.3 Qatar       
  10.6.4 South Africa       
  10.6.5 Rest of Middle East & Africa       
          
11 Key Developments         
 11.1 Agreements, Partnerships, Collaborations and Joint Ventures        
 11.2 Acquisitions & Mergers        
 11.3 New Product Launch        
 11.4 Expansions        
 11.5 Other Key Strategies        
          
12 Company Profiling         
 12.1 Techmark        
 12.2 Accel Japan        
 12.3 International Business Machines (IBM)        
 12.4 Oracle        
 12.5 Pegasystems        
 12.6 PTC        
 12.7 SAP        
 12.8 Astea International        
 12.9 Industrial and Financial Systems (IFS)        
 12.10 Infosys        
 12.11 Tavant Technologies        
 12.12 Tech Mahindra        
 12.13 Wipro        
 12.14 CAC Holdings Corporation        
 12.15 IBS QMS        
 12.16 BiOS, Inc.        
 12.17 Sompo        
 12.18 IFS        


List of Tables          
1 Global Warranty Management System Market Outlook, By Region (2017-2027) ($MN)         
2 Global Warranty Management System Market Outlook, By Software Type (2017-2027) ($MN)         
3 Global Warranty Management System Market Outlook, By Claim & Transaction Management (2017-2027) ($MN)         
4 Global Warranty Management System Market Outlook, By Service Contract (2017-2027) ($MN)         
5 Global Warranty Management System Market Outlook, By Warranty and Contract Tracking (2017-2027) ($MN)         
6 Global Warranty Management System Market Outlook, By Warranty Transaction Management (2017-2027) ($MN)         
7 Global Warranty Management System Market Outlook, By Contract Management (2017-2027) ($MN)         
8 Global Warranty Management System Market Outlook, By Warranty Intelligence (2017-2027) ($MN)         
9 Global Warranty Management System Market Outlook, By Interactive Dashboards and Reporting (2017-2027) ($MN)         
10 Global Warranty Management System Market Outlook, By Warranty Analytics (2017-2027) ($MN)         
11 Global Warranty Management System Market Outlook, By Administration Management (2017-2027) ($MN)         
12 Global Warranty Management System Market Outlook, By Campaign And Product Registration (2017-2027) ($MN)         
13 Global Warranty Management System Market Outlook, By Customer Experience (2017-2027) ($MN)         
14 Global Warranty Management System Market Outlook, By Billing Management (2017-2027) ($MN)         
15 Global Warranty Management System Market Outlook, By Other Software Types (2017-2027) ($MN)         
16 Global Warranty Management System Market Outlook, By Component (2017-2027) ($MN)         
17 Global Warranty Management System Market Outlook, By Services (2017-2027) ($MN)         
18 Global Warranty Management System Market Outlook, By Managed (2017-2027) ($MN)         
19 Global Warranty Management System Market Outlook, By Professional (2017-2027) ($MN)         
20 Global Warranty Management System Market Outlook, By Deployment & System Integration and Consulting (2017-2027) ($MN)         
21 Global Warranty Management System Market Outlook, By Customization Service (2017-2027) ($MN)         
22 Global Warranty Management System Market Outlook, By Business Process Outsourcing (BPO) (2017-2027) ($MN)         
23 Global Warranty Management System Market Outlook, By Application Maintenance (2017-2027) ($MN)         
24 Global Warranty Management System Market Outlook, By Solution (2017-2027) ($MN)         
25 Global Warranty Management System Market Outlook, By Deployment Type (2017-2027) ($MN)         
26 Global Warranty Management System Market Outlook, By Cloud (2017-2027) ($MN)         
27 Global Warranty Management System Market Outlook, By On-Premise (2017-2027) ($MN)         
28 Global Warranty Management System Market Outlook, By Application (2017-2027) ($MN)         
29 Global Warranty Management System Market Outlook, By Medium-Sized Business (2017-2027) ($MN)         
30 Global Warranty Management System Market Outlook, By Large Business (2017-2027) ($MN)         
31 Global Warranty Management System Market Outlook, By Small Business (2017-2027) ($MN)         
32 Global Warranty Management System Market Outlook, By End User (2017-2027) ($MN)         
33 Global Warranty Management System Market Outlook, By Automotive (2017-2027) ($MN)         
34 Global Warranty Management System Market Outlook, By Supply Chain and Logistics (2017-2027) ($MN)         
35 Global Warranty Management System Market Outlook, By Manufacturing (2017-2027) ($MN)         
36 Global Warranty Management System Market Outlook, By Health Care (2017-2027) ($MN)         
37 Global Warranty Management System Market Outlook, By Food & Beverages (2017-2027) ($MN)         
38 Global Warranty Management System Market Outlook, By Industrial Equipment (2017-2027) ($MN)         
39 Global Warranty Management System Market Outlook, By Heavy Machinery and Equipment (2017-2027) ($MN)         
40 Global Warranty Management System Market Outlook, By Heating, Ventilation, and Air Conditioning (HVAC) (2017-2027) ($MN)         
41 Global Warranty Management System Market Outlook, By Aerospace and Defense (2017-2027) ($MN)         
42 Global Warranty Management System Market Outlook, By Communication Equipment (2017-2027) ($MN)         
43 Global Warranty Management System Market Outlook, By Other End Users (2017-2027) ($MN)         
44 Global Warranty Management System Market Outlook, By Office Equipment (2017-2027) ($MN)         
45 Global Warranty Management System Market Outlook, By Apparel (2017-2027) ($MN)         
46 Global Warranty Management System Market Outlook, By Furniture (2017-2027) ($MN)         
          
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.          

List of Figures

RESEARCH METHODOLOGY


Research Methodology

We at Stratistics opt for an extensive research approach which involves data mining, data validation, and data analysis. The various research sources include in-house repository, secondary research, competitor’s sources, social media research, client internal data, and primary research.

Our team of analysts prefers the most reliable and authenticated data sources in order to perform the comprehensive literature search. With access to most of the authenticated data bases our team highly considers the best mix of information through various sources to obtain extensive and accurate analysis.

Each report takes an average time of a month and a team of 4 industry analysts. The time may vary depending on the scope and data availability of the desired market report. The various parameters used in the market assessment are standardized in order to enhance the data accuracy.

Data Mining

The data is collected from several authenticated, reliable, paid and unpaid sources and is filtered depending on the scope & objective of the research. Our reports repository acts as an added advantage in this procedure. Data gathering from the raw material suppliers, distributors and the manufacturers is performed on a regular basis, this helps in the comprehensive understanding of the products value chain. Apart from the above mentioned sources the data is also collected from the industry consultants to ensure the objective of the study is in the right direction.

Market trends such as technological advancements, regulatory affairs, market dynamics (Drivers, Restraints, Opportunities and Challenges) are obtained from scientific journals, market related national & international associations and organizations.

Data Analysis

From the data that is collected depending on the scope & objective of the research the data is subjected for the analysis. The critical steps that we follow for the data analysis include:

  • Product Lifecycle Analysis
  • Competitor analysis
  • Risk analysis
  • Porters Analysis
  • PESTEL Analysis
  • SWOT Analysis

The data engineering is performed by the core industry experts considering both the Marketing Mix Modeling and the Demand Forecasting. The marketing mix modeling makes use of multiple-regression techniques to predict the optimal mix of marketing variables. Regression factor is based on a number of variables and how they relate to an outcome such as sales or profits.


Data Validation

The data validation is performed by the exhaustive primary research from the expert interviews. This includes telephonic interviews, focus groups, face to face interviews, and questionnaires to validate our research from all aspects. The industry experts we approach come from the leading firms, involved in the supply chain ranging from the suppliers, distributors to the manufacturers and consumers so as to ensure an unbiased analysis.

We are in touch with more than 15,000 industry experts with the right mix of consultants, CEO's, presidents, vice presidents, managers, experts from both supply side and demand side, executives and so on.

The data validation involves the primary research from the industry experts belonging to:

  • Leading Companies
  • Suppliers & Distributors
  • Manufacturers
  • Consumers
  • Industry/Strategic Consultants

Apart from the data validation the primary research also helps in performing the fill gap research, i.e. providing solutions for the unmet needs of the research which helps in enhancing the reports quality.


For more details about research methodology, kindly write to us at info@strategymrc.com

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