Communication Platform As A Service Cpaas Market
Communication Platform as a Service (CPaaS) Market Forecasts to 2028 - Global Analysis By Component (Solutions and Services), Organization Size (Large Enterprises and Small and Medium-sized Enterprises (SMEs)), End User (Banking, Financial Services, and Insurance (BFSI), Retail & eCommerce, IT & Telecom and Other End Users) and By Geography
|
Years Covered |
2020-2028 |
|
Estimated Year Value (2022) |
US $12.25 BN |
|
Projected Year Value (2028) |
US $36.76 BN |
|
CAGR (2022 - 2028) |
20.1% |
|
Regions Covered |
North America, Europe, Asia Pacific, South America, and Middle East & Africa |
|
Countries Covered |
US, Canada, Mexico, Germany, UK, Italy, France, Spain, Japan, China, India, Australia, New Zealand, South Korea, Rest of Asia Pacific, South America, Argentina, Brazil, Chile, Middle East & Africa, Saudi Arabia, UAE, Qatar, and South Africa |
|
Largest Market |
North America |
|
Highest Growing Market |
Asia Pacific |
According to Stratistics MRC, the Global Communication Platform as a Service (CPaaS) Market is accounted for $12.25 billion in 2022 and is expected to reach $36.76 billion by 2028 growing at a CAGR of 20.1% during the forecast period. A cloud-based service called communications platform-as-a-service (CPaaS) enables developers to include real-time communication features like voice, video, and messaging in their applications, services, and business procedures. In turn, this aids businesses in enhancing customer communication channels, managing appointments, automating reminders, and promoting in-app calling and broadcast.
According to projections from Telecom Advisory Services, the United States produced 51.55 million exabytes of internet traffic per month in 2020. It is projected that this number will rise to 98.64 million exabytes per month in 2023.
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Market Dynamics:
Driver:
Rising abandonment of conventional and nearby models by organizations
Real-time communication technologies, which work similarly to CPaaS, are what most businesses use currently. On existing systems, however, it takes labor, time, and effort to develop and implement such communication solutions. Software development kits (SDK) are pre-made and available through CPaaS solutions. These serve as a comprehensive development framework for creating and implementing communication software on any application or website. Thus, as more businesses switch from conventional and adjacent models to these solutions, demand for CPaaS is rising. This is then anticipated to accelerate market growth over the course of the projection period.
Restraint:
Government oversight of data usage to limit the market's pace
Over the forecast period, regulatory worries about user data are expected to restrain the growth of the global communication platform-as-a-service market. As the use of CPaaS spreads into more industries, including healthcare, several governments are enforcing strict regulations related to data use and privacy. However, these regulations are making it difficult for CPaaS solutions to be adopted.
Opportunity:
Growing usage of chat-bots in various industries
The use of chatbots in the food industry, government initiatives, transportation platforms like Abhi Bus, and educational platforms like Duolingo will spur the market for communication platforms as a service to grow. Inquiries, table reservations, booking changes, cancellations, corporate banking, product and price information, language selection, and table reservations are just a few of the services offered by the businesses. The use of cloud-based video conferencing and contact center systems, as well as other digital communications, is driving the growth of the CPaaS market.
Threat:
Concerns about public cloud security
The public cloud has many advantages, but before implementing it, businesses should weigh these against some security-related concerns. Multi-tenant environments include the public cloud. Due to this, security threats are constant; multitenancy may enable a hacker to view the data or assume the identity of another client to access the data. Organizations also understand the compliance rules that must be adhered to. Since the majority of CPaaS solutions are deployed on the public cloud, security issues related to the public cloud are therefore anticipated to act as a restraint in the CPaaS market.
Covid-19 Impact
The communication platform as a service market benefited from the COVID-19 pandemic. The requirement for working remotely has dramatically increased, emphasizing the demand for flexible and effective cloud-based communication solutions. Additionally, businesses shifted to digital channels to support customer communications during the COVID-19 pandemic. Video calling and messaging apps became important tools for connectivity, productivity, and commerce during the pandemic. The adoption of video communication channels by the education sector for the administration of exams, assessments, admission, and tuition greatly boosted the market during this period.
The retail & ecommerce segment is expected to be the largest during the forecast period
In 2021, the global Communication Platform as a Service (CPAAS) market was dominated by the retail and e-commerce segments, and this trend is anticipated to continue during the forecast period. The retail industry has undergone a significant transformation since moving from a single interaction location to omnichannel interactions via the web or social media, primarily as a result of rapidly changing consumer purchasing preferences. A better shopping and service experience has become well established across all channels as a result of increasing consumer demand. Therefore, it is supported by highly developed communication systems that mainly automate customer service and retail business operations.
The services segment is expected to have the highest CAGR during the forecast period
An increase in the demand for services like customized services and a need for real-time assistance are driving the CPaaS industry. Due to these factors, the services segment is expected to witness the highest growth during the forecast period. With their ability to have multiple conversations at once, cost effectiveness, the elimination of repetitive tasks, and personal assistants, chatbots are becoming more and more popular. Due to technological interventions in consumer interaction and communication services like chatbots, many businesses in the service sector are changing their business models, which is responsible for the growth of the services segment in the coming years.
Region with largest share:
During the forecast period, the North American Communication Platform as a Service (CPaaS) market is anticipated to hold the largest market share. The CPaaS market is likely to increase due to the rapid growth of cloud-based software. Due to its rapidly expanding customer base across all communication channels, the U.S. is expected to gain the largest market share during the forecast period. Additionally, the need for affordable and user-friendly browser-based communication solutions is growing quickly in the area. As a result, market participants are launching unified and integrated CPaaS solutions throughout the region.
Region with highest CAGR:
Due to increasing government investments in digital transformation, the Asia Pacific region is expected to experience significant growth during the forecast period. China is expected to increase its market share during the prediction period. China is the world's second-largest market for cloud computing, according to McKinsey's report titled "The Outlook for 2025." Tencent is the major player in the nation, with the largest customer base in the market. India is anticipated to grow significantly over the course of the forecast period as a result of the rise in small and medium-sized businesses.
Key players in the market
Some of the key players profiled in the Communication Platform as a Service (CPaaS) Market include 8x8, Inc, Alcatel-Lucent Enterprise, Avaya Inc, Bandwidth Inc, IMIMobile Limited, Infobip Ltd, IntelePeer, Kaleyra, MessageBird BV, Mitel Networks Corporation, MOBtexting, Plivo Inc, Sinch AB, TeleSign Corporation, Telnyx, Twilio Inc, Vonage Holdings Corp and Yellow Messenger.
Key Developments:
In March 2022, Mitel delcared the launch of subscription-based solutions across all flagship platforms in its universal portfolio, including MiVoice 5000, MiVoice Business, MiVoice MX-ONE, and MiVoice Office 400. These subscription models are anticipated to provide customers with the flexibility to access the latest cloud-based technologies and respond promptly to the ever-changing market needs and demands.
In February 2022, Radisys Corporation, a global provider of open telecom solutions, declared the availability of the Radisys Engage Digital Platform (EDP). It is an open cloud communication platform that ushers in a completely new generation of programmable communications services involving conversational AI applications, video-based customer care, hyper-personalized social engagements, and Industry 5.0 applications allowing human-machine collaboration.
Components Covered:
• Solutions
• Services
Organization Sizes Covered:
• Large Enterprises
• Small and Medium-sized Enterprises (SMEs)
End Users Covered:
• Banking, Financial Services, and Insurance (BFSI)
• Retail & eCommerce
• IT & Telecom
• Government
• Healthcare
• Education
• Manufacturing
• Other End Users
Regions Covered:
• North America
o US
o Canada
o Mexico
• Europe
o Germany
o UK
o Italy
o France
o Spain
o Rest of Europe
• Asia Pacific
o Japan
o China
o India
o Australia
o New Zealand
o South Korea
o Rest of Asia Pacific
• South America
o Argentina
o Brazil
o Chile
o Rest of South America
• Middle East & Africa
o Saudi Arabia
o UAE
o Qatar
o South Africa
o Rest of Middle East & Africa
What our report offers:
- Market share assessments for the regional and country-level segments
- Strategic recommendations for the new entrants
- Covers Market data for the years 2020, 2021, 2022, 2025, and 2028
- Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
- Strategic recommendations in key business segments based on the market estimations
- Competitive landscaping mapping the key common trends
- Company profiling with detailed strategies, financials, and recent developments
- Supply chain trends mapping the latest technological advancements
Free Customization Offerings:
All the customers of this report will be entitled to receive one of the following free customization options:
• Company Profiling
o Comprehensive profiling of additional market players (up to 3)
o SWOT Analysis of key players (up to 3)
• Regional Segmentation
o Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
• Competitive Benchmarking
o Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances
Table of Contents
1 Executive Summary
2 Preface
2.1 Abstract
2.2 Stake Holders
2.3 Research Scope
2.4 Research Methodology
2.4.1 Data Mining
2.4.2 Data Analysis
2.4.3 Data Validation
2.4.4 Research Approach
2.5 Research Sources
2.5.1 Primary Research Sources
2.5.2 Secondary Research Sources
2.5.3 Assumptions
3 Market Trend Analysis
3.1 Introduction
3.2 Drivers
3.3 Restraints
3.4 Opportunities
3.5 Threats
3.6 End User Analysis
3.7 Emerging Markets
3.8 Impact of Covid-19
4 Porters Five Force Analysis
4.1 Bargaining power of suppliers
4.2 Bargaining power of buyers
4.3 Threat of substitutes
4.4 Threat of new entrants
4.5 Competitive rivalry
5 Global Communication Platform as a Service (CPaaS) Market, By Component
5.1 Introduction
5.2 Solutions
5.2.1 Message
5.2.1.1 Short Message Services (SMS)
5.2.1.2 Multimedia Message Services (MMS)
5.2.1.3 Social Channels (WhatsApp, Facebook Messenger, WeChat, and others)
5.2.1.4 Rich Communication Services (RCS)
5.2.1.5 Email
5.2.2 Voice
5.2.2.1 Outbound & Inbound Voice Calls
5.2.2.2 Interactive Voice Response (IVR) Calls
5.2.2.3 Voice Over Internet Protocol (VoIP)
5.2.2.4 SIP Trunking Services
5.2.2.5 WebRTC-based Calling
5.2.3 Video
5.2.3.1 Video Calling
5.2.3.2 Video Conferencing
5.2.3.3 WebRTC-based Video
5.3.4 Other Solutions
5.3.4.1 Security
5.3.4.2 Reporting & Analytics
5.3 Services
5.3.1 Managed Services
5.3.2 Professional Services
5.3.2.1 Implementation & Integration
5.3.2.2 Training & Consulting
5.3.2.3 Support & Maintenance
6 Global Communication Platform as a Service (CPaaS) Market, By Organization Size
6.1 Introduction
6.2 Large Enterprises
6.3 Small and Medium-sized Enterprises (SMEs)
7 Global Communication Platform as a Service (CPaaS) Market, By End User
7.1 Introduction
7.2 Banking, Financial Services, and Insurance (BFSI)
7.3 Retail & eCommerce
7.4 IT & Telecom
7.5 Government
7.6 Healthcare
7.7 Education
7.8 Manufacturing
7.9 Other End Users
8 Global Communication Platform as a Service (CPaaS) Market, By Geography
8.1 Introduction
8.2 North America
8.2.1 US
8.2.2 Canada
8.2.3 Mexico
8.3 Europe
8.3.1 Germany
8.3.2 UK
8.3.3 Italy
8.3.4 France
8.3.5 Spain
8.3.6 Rest of Europe
8.4 Asia Pacific
8.4.1 Japan
8.4.2 China
8.4.3 India
8.4.4 Australia
8.4.5 New Zealand
8.4.6 South Korea
8.4.7 Rest of Asia Pacific
8.5 South America
8.5.1 Argentina
8.5.2 Brazil
8.5.3 Chile
8.5.4 Rest of South America
8.6 Middle East & Africa
8.6.1 Saudi Arabia
8.6.2 UAE
8.6.3 Qatar
8.6.4 South Africa
8.6.5 Rest of Middle East & Africa
9 Key Developments
9.1 Agreements, Partnerships, Collaborations and Joint Ventures
9.2 Acquisitions & Mergers
9.3 New Product Launch
9.4 Expansions
9.5 Other Key Strategies
10 Company Profiling
10.1 8x8, Inc.
10.2 Alcatel-Lucent Enterprise
10.3 Avaya Inc.
10.4 Bandwidth Inc.
10.5 IMIMobile Limited
10.6 Infobip Ltd.
10.7 IntelePeer
10.8 Kaleyra
10.9 MessageBird BV
10.10 Mitel Networks Corporation
10.11 MOBtexting
10.12 Plivo Inc.
10.13 Sinch AB
10.14 TeleSign Corporation
10.15 Telnyx
10.16 Twilio Inc.
10.17 Vonage Holdings Corp.
10.18 Yellow Messenger
List of Tables
1 Global Communication Platform as a Service (CPaaS) Market Outlook, By Region (2020-2028) ($MN)
2 Global Communication Platform as a Service (CPaaS) Market Outlook, By Component (2020-2028) ($MN)
3 Global Communication Platform as a Service (CPaaS) Market Outlook, By Solutions (2020-2028) ($MN)
4 Global Communication Platform as a Service (CPaaS) Market Outlook, By Message (2020-2028) ($MN)
5 Global Communication Platform as a Service (CPaaS) Market Outlook, By Voice (2020-2028) ($MN)
6 Global Communication Platform as a Service (CPaaS) Market Outlook, By Video (2020-2028) ($MN)
7 Global Communication Platform as a Service (CPaaS) Market Outlook, By Other Solutions (2020-2028) ($MN)
8 Global Communication Platform as a Service (CPaaS) Market Outlook, By Services (2020-2028) ($MN)
9 Global Communication Platform as a Service (CPaaS) Market Outlook, By Managed Services (2020-2028) ($MN)
10 Global Communication Platform as a Service (CPaaS) Market Outlook, By Professional Services (2020-2028) ($MN)
11 Global Communication Platform as a Service (CPaaS) Market Outlook, By Organization Size (2020-2028) ($MN)
12 Global Communication Platform as a Service (CPaaS) Market Outlook, By Large Enterprises (2020-2028) ($MN)
13 Global Communication Platform as a Service (CPaaS) Market Outlook, By Small and Medium-sized Enterprises (SMEs) (2020-2028) ($MN)
14 Global Communication Platform as a Service (CPaaS) Market Outlook, By End User (2020-2028) ($MN)
15 Global Communication Platform as a Service (CPaaS) Market Outlook, By Banking, Financial Services, and Insurance (BFSI) (2020-2028) ($MN)
16 Global Communication Platform as a Service (CPaaS) Market Outlook, By Retail & eCommerce (2020-2028) ($MN)
17 Global Communication Platform as a Service (CPaaS) Market Outlook, By IT & Telecom (2020-2028) ($MN)
18 Global Communication Platform as a Service (CPaaS) Market Outlook, By Government (2020-2028) ($MN)
19 Global Communication Platform as a Service (CPaaS) Market Outlook, By Healthcare (2020-2028) ($MN)
20 Global Communication Platform as a Service (CPaaS) Market Outlook, By Education (2020-2028) ($MN)
21 Global Communication Platform as a Service (CPaaS) Market Outlook, By Manufacturing (2020-2028) ($MN)
22 Global Communication Platform as a Service (CPaaS) Market Outlook, By Other End Users (2020-2028) ($MN)
23 North America Communication Platform as a Service (CPaaS) Market Outlook, By Country (2020-2028) ($MN)
24 North America Communication Platform as a Service (CPaaS) Market Outlook, By Component (2020-2028) ($MN)
25 North America Communication Platform as a Service (CPaaS) Market Outlook, By Solutions (2020-2028) ($MN)
26 North America Communication Platform as a Service (CPaaS) Market Outlook, By Message (2020-2028) ($MN)
27 North America Communication Platform as a Service (CPaaS) Market Outlook, By Voice (2020-2028) ($MN)
28 North America Communication Platform as a Service (CPaaS) Market Outlook, By Video (2020-2028) ($MN)
29 North America Communication Platform as a Service (CPaaS) Market Outlook, By Other Solutions (2020-2028) ($MN)
30 North America Communication Platform as a Service (CPaaS) Market Outlook, By Services (2020-2028) ($MN)
31 North America Communication Platform as a Service (CPaaS) Market Outlook, By Managed Services (2020-2028) ($MN)
32 North America Communication Platform as a Service (CPaaS) Market Outlook, By Professional Services (2020-2028) ($MN)
33 North America Communication Platform as a Service (CPaaS) Market Outlook, By Organization Size (2020-2028) ($MN)
34 North America Communication Platform as a Service (CPaaS) Market Outlook, By Large Enterprises (2020-2028) ($MN)
35 North America Communication Platform as a Service (CPaaS) Market Outlook, By Small and Medium-sized Enterprises (SMEs) (2020-2028) ($MN)
36 North America Communication Platform as a Service (CPaaS) Market Outlook, By End User (2020-2028) ($MN)
37 North America Communication Platform as a Service (CPaaS) Market Outlook, By Banking, Financial Services, and Insurance (BFSI) (2020-2028) ($MN)
38 North America Communication Platform as a Service (CPaaS) Market Outlook, By Retail & eCommerce (2020-2028) ($MN)
39 North America Communication Platform as a Service (CPaaS) Market Outlook, By IT & Telecom (2020-2028) ($MN)
40 North America Communication Platform as a Service (CPaaS) Market Outlook, By Government (2020-2028) ($MN)
41 North America Communication Platform as a Service (CPaaS) Market Outlook, By Healthcare (2020-2028) ($MN)
42 North America Communication Platform as a Service (CPaaS) Market Outlook, By Education (2020-2028) ($MN)
43 North America Communication Platform as a Service (CPaaS) Market Outlook, By Manufacturing (2020-2028) ($MN)
44 North America Communication Platform as a Service (CPaaS) Market Outlook, By Other End Users (2020-2028) ($MN)
45 Europe Communication Platform as a Service (CPaaS) Market Outlook, By Country (2020-2028) ($MN)
46 Europe Communication Platform as a Service (CPaaS) Market Outlook, By Component (2020-2028) ($MN)
47 Europe Communication Platform as a Service (CPaaS) Market Outlook, By Solutions (2020-2028) ($MN)
48 Europe Communication Platform as a Service (CPaaS) Market Outlook, By Message (2020-2028) ($MN)
49 Europe Communication Platform as a Service (CPaaS) Market Outlook, By Voice (2020-2028) ($MN)
50 Europe Communication Platform as a Service (CPaaS) Market Outlook, By Video (2020-2028) ($MN)
51 Europe Communication Platform as a Service (CPaaS) Market Outlook, By Other Solutions (2020-2028) ($MN)
52 Europe Communication Platform as a Service (CPaaS) Market Outlook, By Services (2020-2028) ($MN)
53 Europe Communication Platform as a Service (CPaaS) Market Outlook, By Managed Services (2020-2028) ($MN)
54 Europe Communication Platform as a Service (CPaaS) Market Outlook, By Professional Services (2020-2028) ($MN)
55 Europe Communication Platform as a Service (CPaaS) Market Outlook, By Organization Size (2020-2028) ($MN)
56 Europe Communication Platform as a Service (CPaaS) Market Outlook, By Large Enterprises (2020-2028) ($MN)
57 Europe Communication Platform as a Service (CPaaS) Market Outlook, By Small and Medium-sized Enterprises (SMEs) (2020-2028) ($MN)
58 Europe Communication Platform as a Service (CPaaS) Market Outlook, By End User (2020-2028) ($MN)
59 Europe Communication Platform as a Service (CPaaS) Market Outlook, By Banking, Financial Services, and Insurance (BFSI) (2020-2028) ($MN)
60 Europe Communication Platform as a Service (CPaaS) Market Outlook, By Retail & eCommerce (2020-2028) ($MN)
61 Europe Communication Platform as a Service (CPaaS) Market Outlook, By IT & Telecom (2020-2028) ($MN)
62 Europe Communication Platform as a Service (CPaaS) Market Outlook, By Government (2020-2028) ($MN)
63 Europe Communication Platform as a Service (CPaaS) Market Outlook, By Healthcare (2020-2028) ($MN)
64 Europe Communication Platform as a Service (CPaaS) Market Outlook, By Education (2020-2028) ($MN)
65 Europe Communication Platform as a Service (CPaaS) Market Outlook, By Manufacturing (2020-2028) ($MN)
66 Europe Communication Platform as a Service (CPaaS) Market Outlook, By Other End Users (2020-2028) ($MN)
67 Asia Pacific Communication Platform as a Service (CPaaS) Market Outlook, By Country (2020-2028) ($MN)
68 Asia Pacific Communication Platform as a Service (CPaaS) Market Outlook, By Component (2020-2028) ($MN)
69 Asia Pacific Communication Platform as a Service (CPaaS) Market Outlook, By Solutions (2020-2028) ($MN)
70 Asia Pacific Communication Platform as a Service (CPaaS) Market Outlook, By Message (2020-2028) ($MN)
71 Asia Pacific Communication Platform as a Service (CPaaS) Market Outlook, By Voice (2020-2028) ($MN)
72 Asia Pacific Communication Platform as a Service (CPaaS) Market Outlook, By Video (2020-2028) ($MN)
73 Asia Pacific Communication Platform as a Service (CPaaS) Market Outlook, By Other Solutions (2020-2028) ($MN)
74 Asia Pacific Communication Platform as a Service (CPaaS) Market Outlook, By Services (2020-2028) ($MN)
75 Asia Pacific Communication Platform as a Service (CPaaS) Market Outlook, By Managed Services (2020-2028) ($MN)
76 Asia Pacific Communication Platform as a Service (CPaaS) Market Outlook, By Professional Services (2020-2028) ($MN)
77 Asia Pacific Communication Platform as a Service (CPaaS) Market Outlook, By Organization Size (2020-2028) ($MN)
78 Asia Pacific Communication Platform as a Service (CPaaS) Market Outlook, By Large Enterprises (2020-2028) ($MN)
79 Asia Pacific Communication Platform as a Service (CPaaS) Market Outlook, By Small and Medium-sized Enterprises (SMEs) (2020-2028) ($MN)
80 Asia Pacific Communication Platform as a Service (CPaaS) Market Outlook, By End User (2020-2028) ($MN)
81 Asia Pacific Communication Platform as a Service (CPaaS) Market Outlook, By Banking, Financial Services, and Insurance (BFSI) (2020-2028) ($MN)
82 Asia Pacific Communication Platform as a Service (CPaaS) Market Outlook, By Retail & eCommerce (2020-2028) ($MN)
83 Asia Pacific Communication Platform as a Service (CPaaS) Market Outlook, By IT & Telecom (2020-2028) ($MN)
84 Asia Pacific Communication Platform as a Service (CPaaS) Market Outlook, By Government (2020-2028) ($MN)
85 Asia Pacific Communication Platform as a Service (CPaaS) Market Outlook, By Healthcare (2020-2028) ($MN)
86 Asia Pacific Communication Platform as a Service (CPaaS) Market Outlook, By Education (2020-2028) ($MN)
87 Asia Pacific Communication Platform as a Service (CPaaS) Market Outlook, By Manufacturing (2020-2028) ($MN)
88 Asia Pacific Communication Platform as a Service (CPaaS) Market Outlook, By Other End Users (2020-2028) ($MN)
89 South America Communication Platform as a Service (CPaaS) Market Outlook, By Country (2020-2028) ($MN)
90 South America Communication Platform as a Service (CPaaS) Market Outlook, By Component (2020-2028) ($MN)
91 South America Communication Platform as a Service (CPaaS) Market Outlook, By Solutions (2020-2028) ($MN)
92 South America Communication Platform as a Service (CPaaS) Market Outlook, By Message (2020-2028) ($MN)
93 South America Communication Platform as a Service (CPaaS) Market Outlook, By Voice (2020-2028) ($MN)
94 South America Communication Platform as a Service (CPaaS) Market Outlook, By Video (2020-2028) ($MN)
95 South America Communication Platform as a Service (CPaaS) Market Outlook, By Other Solutions (2020-2028) ($MN)
96 South America Communication Platform as a Service (CPaaS) Market Outlook, By Services (2020-2028) ($MN)
97 South America Communication Platform as a Service (CPaaS) Market Outlook, By Managed Services (2020-2028) ($MN)
98 South America Communication Platform as a Service (CPaaS) Market Outlook, By Professional Services (2020-2028) ($MN)
99 South America Communication Platform as a Service (CPaaS) Market Outlook, By Organization Size (2020-2028) ($MN)
100 South America Communication Platform as a Service (CPaaS) Market Outlook, By Large Enterprises (2020-2028) ($MN)
101 South America Communication Platform as a Service (CPaaS) Market Outlook, By Small and Medium-sized Enterprises (SMEs) (2020-2028) ($MN)
102 South America Communication Platform as a Service (CPaaS) Market Outlook, By End User (2020-2028) ($MN)
103 South America Communication Platform as a Service (CPaaS) Market Outlook, By Banking, Financial Services, and Insurance (BFSI) (2020-2028) ($MN)
104 South America Communication Platform as a Service (CPaaS) Market Outlook, By Retail & eCommerce (2020-2028) ($MN)
105 South America Communication Platform as a Service (CPaaS) Market Outlook, By IT & Telecom (2020-2028) ($MN)
106 South America Communication Platform as a Service (CPaaS) Market Outlook, By Government (2020-2028) ($MN)
107 South America Communication Platform as a Service (CPaaS) Market Outlook, By Healthcare (2020-2028) ($MN)
108 South America Communication Platform as a Service (CPaaS) Market Outlook, By Education (2020-2028) ($MN)
109 South America Communication Platform as a Service (CPaaS) Market Outlook, By Manufacturing (2020-2028) ($MN)
110 South America Communication Platform as a Service (CPaaS) Market Outlook, By Other End Users (2020-2028) ($MN)
111 Middle East & Africa Communication Platform as a Service (CPaaS) Market Outlook, By Country (2020-2028) ($MN)
112 Middle East & Africa Communication Platform as a Service (CPaaS) Market Outlook, By Component (2020-2028) ($MN)
113 Middle East & Africa Communication Platform as a Service (CPaaS) Market Outlook, By Solutions (2020-2028) ($MN)
114 Middle East & Africa Communication Platform as a Service (CPaaS) Market Outlook, By Message (2020-2028) ($MN)
115 Middle East & Africa Communication Platform as a Service (CPaaS) Market Outlook, By Voice (2020-2028) ($MN)
116 Middle East & Africa Communication Platform as a Service (CPaaS) Market Outlook, By Video (2020-2028) ($MN)
117 Middle East & Africa Communication Platform as a Service (CPaaS) Market Outlook, By Other Solutions (2020-2028) ($MN)
118 Middle East & Africa Communication Platform as a Service (CPaaS) Market Outlook, By Services (2020-2028) ($MN)
119 Middle East & Africa Communication Platform as a Service (CPaaS) Market Outlook, By Managed Services (2020-2028) ($MN)
120 Middle East & Africa Communication Platform as a Service (CPaaS) Market Outlook, By Professional Services (2020-2028) ($MN)
121 Middle East & Africa Communication Platform as a Service (CPaaS) Market Outlook, By Organization Size (2020-2028) ($MN)
122 Middle East & Africa Communication Platform as a Service (CPaaS) Market Outlook, By Large Enterprises (2020-2028) ($MN)
123 Middle East & Africa Communication Platform as a Service (CPaaS) Market Outlook, By Small and Medium-sized Enterprises (SMEs) (2020-2028) ($MN)
124 Middle East & Africa Communication Platform as a Service (CPaaS) Market Outlook, By End User (2020-2028) ($MN)
125 Middle East & Africa Communication Platform as a Service (CPaaS) Market Outlook, By Banking, Financial Services, and Insurance (BFSI) (2020-2028) ($MN)
126 Middle East & Africa Communication Platform as a Service (CPaaS) Market Outlook, By Retail & eCommerce (2020-2028) ($MN)
127 Middle East & Africa Communication Platform as a Service (CPaaS) Market Outlook, By IT & Telecom (2020-2028) ($MN)
128 Middle East & Africa Communication Platform as a Service (CPaaS) Market Outlook, By Government (2020-2028) ($MN)
129 Middle East & Africa Communication Platform as a Service (CPaaS) Market Outlook, By Healthcare (2020-2028) ($MN)
130 Middle East & Africa Communication Platform as a Service (CPaaS) Market Outlook, By Education (2020-2028) ($MN)
131 Middle East & Africa Communication Platform as a Service (CPaaS) Market Outlook, By Manufacturing (2020-2028) ($MN)
132 Middle East & Africa Communication Platform as a Service (CPaaS) Market Outlook, By Other End Users (2020-2028) ($MN)
List of Figures
RESEARCH METHODOLOGY
We at ‘Stratistics’ opt for an extensive research approach which involves data mining, data validation, and data analysis. The various research sources include in-house repository, secondary research, competitor’s sources, social media research, client internal data, and primary research.
Our team of analysts prefers the most reliable and authenticated data sources in order to perform the comprehensive literature search. With access to most of the authenticated data bases our team highly considers the best mix of information through various sources to obtain extensive and accurate analysis.
Each report takes an average time of a month and a team of 4 industry analysts. The time may vary depending on the scope and data availability of the desired market report. The various parameters used in the market assessment are standardized in order to enhance the data accuracy.
Data Mining
The data is collected from several authenticated, reliable, paid and unpaid sources and is filtered depending on the scope & objective of the research. Our reports repository acts as an added advantage in this procedure. Data gathering from the raw material suppliers, distributors and the manufacturers is performed on a regular basis, this helps in the comprehensive understanding of the products value chain. Apart from the above mentioned sources the data is also collected from the industry consultants to ensure the objective of the study is in the right direction.
Market trends such as technological advancements, regulatory affairs, market dynamics (Drivers, Restraints, Opportunities and Challenges) are obtained from scientific journals, market related national & international associations and organizations.
Data Analysis
From the data that is collected depending on the scope & objective of the research the data is subjected for the analysis. The critical steps that we follow for the data analysis include:
- Product Lifecycle Analysis
- Competitor analysis
- Risk analysis
- Porters Analysis
- PESTEL Analysis
- SWOT Analysis
The data engineering is performed by the core industry experts considering both the Marketing Mix Modeling and the Demand Forecasting. The marketing mix modeling makes use of multiple-regression techniques to predict the optimal mix of marketing variables. Regression factor is based on a number of variables and how they relate to an outcome such as sales or profits.
Data Validation
The data validation is performed by the exhaustive primary research from the expert interviews. This includes telephonic interviews, focus groups, face to face interviews, and questionnaires to validate our research from all aspects. The industry experts we approach come from the leading firms, involved in the supply chain ranging from the suppliers, distributors to the manufacturers and consumers so as to ensure an unbiased analysis.
We are in touch with more than 15,000 industry experts with the right mix of consultants, CEO's, presidents, vice presidents, managers, experts from both supply side and demand side, executives and so on.
The data validation involves the primary research from the industry experts belonging to:
- Leading Companies
- Suppliers & Distributors
- Manufacturers
- Consumers
- Industry/Strategic Consultants
Apart from the data validation the primary research also helps in performing the fill gap research, i.e. providing solutions for the unmet needs of the research which helps in enhancing the reports quality.
For more details about research methodology, kindly write to us at info@strategymrc.com
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