Healthcare BPO - Global Market Outlook (2018-2027)

1 Executive Summary       
         
2 Preface        
 2.1 Abstract       
 2.2 Stake Holders      
 2.3 Research Scope      
 2.4 Research Methodology     
  2.4.1 Data Mining     
  2.4.2 Data Analysis     
  2.4.3 Data Validation     
  2.4.4 Research Approach     
 2.5 Research Sources      
  2.5.1 Primary Research Sources    
  2.5.2 Secondary Research Sources    
  2.5.3 Assumptions     
         
3 Market Trend Analysis      
 3.1 Introduction      
 3.2 Drivers       
 3.3 Restraints      
 3.4 Opportunities      
 3.5 Threats       
 3.6 Emerging Markets      
 3.7 Futuristic Market Scenario     
         
4 Porters Five Force Analysis      
 4.1 Bargaining power of suppliers     
 4.2 Bargaining power of buyers     
 4.3 Threat of substitutes     
 4.4 Threat of new entrants     
 4.5 Competitive rivalry      
         
5 Global Healthcare BPO Market, By Payer Service    
 5.1 Introduction      
 5.2 Claims Management Services     
  5.2.1 Claims Settlement Services    
  5.2.2 Claims Adjudication Services    
  5.2.3 Claims Investigation Services    
  5.2.4 Information Management Services   
  5.2.5 Claims Indexing Services    
  5.2.6 Claims Repricing     
  5.2.7 Claims Administration    
  5.2.8 Fraud Detection and Management   
 5.3 Integrated Front-End Services and Back-Office Operations   
 5.4 Member Management Services    
 5.5 Product Development and Business Acquisition Services  
 5.6 Provider Management Services     
 5.7 Care Management       
 5.8 Billing and Accounts Management Services   
 5.9 Human Resource Management    
 5.10 Customer Relationship Management (CRM)   
 5.11 Operational/Administrative Management   
 5.12 Other Payer Services     
         
6 Global Healthcare BPO Market, By Provider Service    
 6.1 Introduction      
 6.2 Finance & Accounts      
 6.3 Patient Enrollment & Strategic Planning    
 6.4 Revenue Cycle Management      
 6.5 Patient Care Service     
  6.5.1 Device Monitoring     
  6.5.2 Medical Transcription    
  6.5.3 Medical Imaging     
  6.5.4 Medical Coding     
  6.5.5 Medical Billing     
         
7 Global Healthcare BPO Market, By Pharmaceutical Service   
 7.1 Introduction      
 7.2 Manufacturing Service     
 7.3 Research & Development     
 7.4 Non-Clinical Services     
  7.4.1 Supply Chain Management & Logistics   
  7.4.2 Sales and Marketing Services    
   7.4.2.1 Marketing Services    
   7.4.2.2 Analytics     
   7.4.2.3 Research     
   7.4.2.4 Forecasting    
   7.4.2.5 Performance Reporting   
  7.4.3 Other Non-Clinical Services    
         
8 Global Healthcare BPO Market, By Geography    
 8.1 Introduction      
 8.2 North America      
  8.2.1 US      
  8.2.2 Canada      
  8.2.3 Mexico      
 8.3 Europe       
  8.3.1 Germany      
  8.3.2 UK      
  8.3.3 Italy      
  8.3.4 France      
  8.3.5 Spain      
  8.3.6 Rest of Europe     
 8.4 Asia Pacific      
  8.4.1 Japan      
  8.4.2 China      
  8.4.3 India      
  8.4.4 Australia      
  8.4.5 New Zealand     
  8.4.6 South Korea     
  8.4.7 Rest of Asia Pacific     
 8.5 South America      
  8.5.1 Argentina     
  8.5.2 Brazil      
  8.5.3 Chile      
  8.5.4 Rest of South America    
 8.6 Middle East & Africa     
  8.6.1 Saudi Arabia     
  8.6.2 UAE      
  8.6.3 Qatar      
  8.6.4 South Africa     
  8.6.5 Rest of Middle East & Africa    
         
9 Key Developments       
 9.1 Agreements, Partnerships, Collaborations and Joint Ventures  
 9.2 Acquisitions & Mergers     
 9.3 New Product Launch     
 9.4 Expansions      
 9.5 Other Key Strategies     
         
10 Company Profiling       
 10.1 Cognizant Technology Solutions    
 10.2 Gebbs Healthcare Solutions     
 10.3 Accenture      
 10.4 Firstsource Solutions     
 10.5 Genpact       
 10.6 Infosys       
 10.7 Invensis Technologies     
 10.8 IBM       
 10.9 Quintiles IMS Holdings     
 10.10 Omega Healthcare      
 10.11 Tata Consultancy Services     
 10.12 Xerox       
 10.13 R1 RCM        
 10.14 Lonza       
 10.15 WNS (Holdings)      
 10.16 Paraxel       

List of Tables        
1 Global Healthcare BPO Market Outlook, By Region (2017-2027) (US $MN)  
2 Global Healthcare BPO Market Outlook, By Payer Service (2017-2027) (US $MN) 
3 Global Healthcare BPO Market Outlook, By Claims Management Services (2017-2027) (US $MN)
4 Global Healthcare BPO Market Outlook, By Claims Settlement Services (2017-2027) (US $MN)
5 Global Healthcare BPO Market Outlook, By Claims Adjudication Services (2017-2027) (US $MN)
6 Global Healthcare BPO Market Outlook, By Claims Investigation Services (2017-2027) (US $MN)
7 Global Healthcare BPO Market Outlook, By Information Management Services (2017-2027) (US $MN)
8 Global Healthcare BPO Market Outlook, By Claims Indexing Services (2017-2027) (US $MN)
9 Global Healthcare BPO Market Outlook, By Claims Repricing (2017-2027) (US $MN) 
10 Global Healthcare BPO Market Outlook, By Claims Administration (2017-2027) (US $MN)
11 Global Healthcare BPO Market Outlook, By Fraud Detection and Management (2017-2027) (US $MN)
12 Global Healthcare BPO Market Outlook, By Integrated Front-End Services and Back-Office Operations (2017-2027) (US $MN)
13 Global Healthcare BPO Market Outlook, By Member Management Services (2017-2027) (US $MN)
14 Global Healthcare BPO Market Outlook, By Product Development and Business Acquisition Services (2017-2027) (US $MN)
15 Global Healthcare BPO Market Outlook, By Provider Management Services (2017-2027) (US $MN)
16 Global Healthcare BPO Market Outlook, By Care Management (2017-2027) (US $MN)
17 Global Healthcare BPO Market Outlook, By Billing and Accounts Management Services (2017-2027) (US $MN)
18 Global Healthcare BPO Market Outlook, By Human Resource Management (2017-2027) (US $MN)
19 Global Healthcare BPO Market Outlook, By Customer Relationship Management (CRM) (2017-2027) (US $MN)
20 Global Healthcare BPO Market Outlook, By Operational/Administrative Management (2017-2027) (US $MN)
21 Global Healthcare BPO Market Outlook, By Other Payer Services (2017-2027) (US $MN)
22 Global Healthcare BPO Market Outlook, By Provider Service (2017-2027) (US $MN) 
23 Global Healthcare BPO Market Outlook, By Finance & Accounts (2017-2027) (US $MN)
24 Global Healthcare BPO Market Outlook, By Patient Enrollment & Strategic Planning (2017-2027) (US $MN)
25 Global Healthcare BPO Market Outlook, By Revenue Cycle Management (2017-2027) (US $MN)
26 Global Healthcare BPO Market Outlook, By Patient Care Service (2017-2027) (US $MN)
27 Global Healthcare BPO Market Outlook, By Device Monitoring (2017-2027) (US $MN)
28 Global Healthcare BPO Market Outlook, By Medical Transcription (2017-2027) (US $MN)
29 Global Healthcare BPO Market Outlook, By Medical Imaging (2017-2027) (US $MN) 
30 Global Healthcare BPO Market Outlook, By Medical Coding (2017-2027) (US $MN) 
31 Global Healthcare BPO Market Outlook, By Medical Billing (2017-2027) (US $MN) 
32 Global Healthcare BPO Market Outlook, By Pharmaceutical Service (2017-2027) (US $MN)
33 Global Healthcare BPO Market Outlook, By Manufacturing Service (2017-2027) (US $MN)
34 Global Healthcare BPO Market Outlook, By Research & Development (2017-2027) (US $MN)
35 Global Healthcare BPO Market Outlook, By Non-Clinical Services (2017-2027) (US $MN)
36 Global Healthcare BPO Market Outlook, By Supply Chain Management & Logistics (2017-2027) (US $MN)
37 Global Healthcare BPO Market Outlook, By Sales and Marketing Services (2017-2027) (US $MN)
38 Global Healthcare BPO Market Outlook, By Other Non-Clinical Services (2017-2027) (US $MN)
         
NOTE: Tables for North America, Europe, Asia Pacific, South America and Middle East & Africa are represented in the same manner above.