Retail Automation Market

Retail Automation Market

Retail Automation Market Forecasts to 2030 - Global Analysis By Product (Unattended Terminals and Manned POS Terminal), Type (POS Terminal, RFID & Barcode, Camera, Autonomous Guided Vehicle, Electronic Shelf Labels, Automatic Storage & Retrieval System, Automated Conveyor and Warehouse Robotics), Component, Implementation, End User and By Geography

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4.7 (30 reviews)
Published: 2023 ID: SMRC23856

This report covers the impact of COVID-19 on this global market

Years Covered


Estimated Year Value (2023)

US $19.45 BN

Projected Year Value (2030)

US $41.95 BN

CAGR (2023 - 2030)


Regions Covered

North America, Europe, Asia Pacific, South America, and Middle East & Africa

Countries Covered

US, Canada, Mexico, Germany, UK, Italy, France, Spain, Japan, China, India, Australia, New Zealand, South Korea, Rest of Asia Pacific, South America, Argentina, Brazil, Chile, Middle East & Africa, Saudi Arabia, UAE, Qatar, and South Africa

Largest Market

North America

Highest Growing Market

Asia Pacific

According to Stratistics MRC, the Global Retail Automation Market is accounted for $19.45 billion in 2023 and is expected to reach $41.95 billion by 2030 growing at a CAGR of 11.6% during the forecast period. Retail automation refers to the use of technology and automated systems to streamline and enhance various aspects of retail operations. It encompasses a wide range of tools and solutions designed to improve efficiency, customer experience, and overall profitability in the retail industry. The retail automation consumes less time in purchasing and consumers can browse the products using a touch screen interface. The retail automation enables the selection of the product of their choice to proceed to pay for it using debit or credit card.

According to the latest US Census Bureau Annual Retail Trends report, retail sales have climbed 23% from 2010 until 2018, and the Y-o-Y growth since 2012 has averaged just under 4%. However, a significant portion of this growth has occurred in the e-commerce sector.

Market Dynamics:


Increasing Demand in Healthcare Sector

E-commerce solutions that optimize corporate processes and distribution networks are increasing the need for automation from retailers by creating attractive new income opportunities. Electronic tracking of stock levels and inventory status as well as change notification are made possible by the inventory and order management systems provided by e-commerce automation solutions. Since there are no out-of-stock difficulties in the retail industry, inventory management is quicker. So, throughout the forecast period, it is anticipated that the globalisation of e-commerce activities would fuel the expansion of the worldwide retail automation market.


Lack of effectual management

Automation systems must be flexible to accommodate new trends and technology in a retail environment that is undergoing fast change. Systems might become antiquated and rigid without good management. Due to this, it could be challenging to justify the original investment or decide on future automation initiatives with knowledge. The installation of retail automation can be haphazard and ineffective without competent supervision. This may result in a system that is fragmented and has trouble integrating with current procedures.


Growing demand for robotic process automation

RPA can gather, process, and analyze massive amounts of data, giving significant insights that may influence strategic decision-making in areas like consumer behaviour, inventory management, and supply chain optimization. Overall, the need for RPA in retail automation is driven by its potential to achieve operational efficiency, decrease costs, enhance customer experience, and offer the agility needed to succeed in a competitive industry. It complements the work of human employees, letting them to focus on higher-level strategic operations that demand creativity and critical thought.


Risk of theft at unattended terminals

It is challenging for retailers to keep an eye on their kiosk systems or vending machines since they put them in remote locations like public streets, train stations, theatres, cafeterias, and airports. Due to their open nature, kiosks and vending machines are difficult to keep from being damaged or stolen, and typically there isn't a provision to have a protective shell around the kiosk during non-working hours. Retailers in this industry have a lot of challenges since thefts and damages can occasionally result in significant losses for the businesses.

Covid-19 Impact

The COVID-19 pandemic accelerated the adoption of retail automation, as retailers sought to adapt to rapidly changing circumstances, prioritize health and safety, and meet the evolving needs and preferences of consumers. Retailers expedited the deployment of automation for jobs including replenishing shelves, cleaning, and conducting mundane administrative work in response to labour shortages and the requirement for social separation. Even after the epidemic has passed, these trends are probably going to keep influencing retail automation development.

The warehouse robotics segment is expected to be the largest during the forecast period

The warehouse robotics segment is estimated to have a lucrative growth. A key element of retail automation is the employment of warehouse robotics, which has completely changed how things are kept, selected, packed, and transported. For operations including labelling packages, placing products into boxes, and applying seals, robots are utilised. The use of warehouse robots in retail automation has several advantages, including faster and more accurate order fulfilment, better inventory control, lower labour costs, and higher operational efficiency, all of which are driving up demand in the market.

The supermarkets segment is expected to have the highest CAGR during the forecast period

The supermarkets segment is anticipated to witness the fastest CAGR growth during the forecast period. Retail automation has found extensive application in supermarkets, revolutionizing the way they operate. Inventory levels are monitored and managed in real-time via automation systems. Robots with computer vision capabilities can independently explore the aisles of stores, finding items and replenishing shelves. This keeps displays tidy and structured. By using these automation technologies, supermarkets can increase operational effectiveness, enhance consumer experiences, and maintain their competitiveness in a retail environment that is always changing.

Region with largest share:

North America is projected to hold the largest market share during the forecast period. North America, as a technologically advanced region, has seen widespread adoption of retail automation solutions. Many retailers in North America use AI-powered chatbots and virtual assistants on websites and mobile apps to provide instant customer support, answer queries, and guide customers through the purchasing process. The presence of major key players and availability of well-developed IT infrastructure in the region is boosting the market demand.

Region with highest CAGR:

Asia Pacific is projected to have the highest CAGR over the forecast period, owing to the growing digitalization. E-commerce growth in the Asia Pacific has led to increased adoption of warehouse automation technologies. Some retailers in the Asia Pacific have implemented biometric payment systems that allow customers to make payments using fingerprint or facial recognition technology, enhancing security and convenience. The factors such as technological advancements, changing consumer preferences, and the need for increased efficiency and competitiveness are accelerating the market growth in the region.

Key players in the market

Some of the key players profiled in the Retail Automation Market include Toshiba Global Commerce Solutions Inc., Datalogic S.P.A, National Cash Register Corporation, Posiflex Technology Inc., Pricer, Wincor Nixdorf AG, Honeywell Scanning & Mobility, Fujitsu Limited, First Data Corporation, KUKA AG, Zebra Technologies Corporation, Tecsys Inc., Samsung Electronics Limited, Optimove Inc., Capillary Technologies, Microlistics and Vinculum Solutions Pvt Limited.

Key Developments:

In July 2023, Datalogic announced the new Gryphon 4500 Fixed Series. This device is designed to work across a host of self-service applications in retail, manufacturing, healthcare, and transportation & logistics. It offers superior technological performance and ruggedness yet retains a small form factor for easy integration into kiosks, information points, self-check-in, and access control.

In April 2023, Toshiba Global Commerce Solutions unveiled its Global Services Command Center, a "mission control" site that offers retailers enhanced intelligence and proactive availability services for their retail store systems. The center enables remote monitoring, diagnostics, and issue resolution, allowing retailers to maintain system health and minimize downtime without requiring their direct involvement.

Products Covered:
• Unattended Terminals
• Manned POS Terminal

Types Covered:
• POS Terminal
• RFID & Barcode
• Camera
• Autonomous Guided Vehicle
• Electronic Shelf Labels
• Automatic Storage & Retrieval System
• Automated Conveyor
• Warehouse Robotics

Components Covered:
• Hardware
• Software

Implementations Covered:
• On-Warehouse
• On-Store Premise

End Users Covered:
• Supermarkets
• Hypermarkets
• Retail Pharmacy
• Single Item Stores
• Petrol Pumps/Fuel Stations
• Travel & Logistics
• Other End Users

Regions Covered:
• North America
o US
o Canada
o Mexico
• Europe
o Germany
o UK
o Italy
o France
o Spain
o Rest of Europe
• Asia Pacific
o Japan
o China
o India
o Australia
o New Zealand
o South Korea
o Rest of Asia Pacific
• South America
o Argentina
o Brazil
o Chile
o Rest of South America
• Middle East & Africa
o Saudi Arabia
o Qatar
o South Africa
o Rest of Middle East & Africa

What our report offers:
- Market share assessments for the regional and country-level segments
- Strategic recommendations for the new entrants
- Covers Market data for the years 2021, 2022, 2023, 2026, and 2030
- Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
- Strategic recommendations in key business segments based on the market estimations
- Competitive landscaping mapping the key common trends
- Company profiling with detailed strategies, financials, and recent developments
- Supply chain trends mapping the latest technological advancements

Free Customization Offerings:
All the customers of this report will be entitled to receive one of the following free customization options:
• Company Profiling
o Comprehensive profiling of additional market players (up to 3)
o SWOT Analysis of key players (up to 3)
• Regional Segmentation
o Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
• Competitive Benchmarking
o Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface
2.1 Abstract
2.2 Stake Holders
2.3 Research Scope
2.4 Research Methodology
2.4.1 Data Mining
2.4.2 Data Analysis
2.4.3 Data Validation
2.4.4 Research Approach
2.5 Research Sources
2.5.1 Primary Research Sources
2.5.2 Secondary Research Sources
2.5.3 Assumptions

3 Market Trend Analysis
3.1 Introduction
3.2 Drivers
3.3 Restraints
3.4 Opportunities
3.5 Threats
3.6 Product Analysis
3.7 End User Analysis
3.8 Emerging Markets
3.9 Impact of Covid-19

4 Porters Five Force Analysis
4.1 Bargaining power of suppliers
4.2 Bargaining power of buyers
4.3 Threat of substitutes
4.4 Threat of new entrants
4.5 Competitive rivalry

5 Global Retail Automation Market, By Product
5.1 Introduction
5.2 Unattended Terminals
5.3 Manned POS Terminal

6 Global Retail Automation Market, By Type
6.1 Introduction
6.2 POS Terminal
6.2.1 Interactive Kiosk
6.2.2 Self-Checkout System
6.3 RFID & Barcode
6.4 Camera
6.5 Autonomous Guided Vehicle
6.6 Electronic Shelf Labels
6.7 Automatic Storage & Retrieval System
6.8 Automated Conveyor
6.9 Warehouse Robotics

7 Global Retail Automation Market, By Component
7.1 Introduction
7.2 Hardware
7.2.1 Barcode Scanner
7.2.2 e-POS Systems
7.2.3 Vending Machines
7.2.4 Self Scan Checkout Systems
7.3 Software
7.3.1 Workforce Management Software
7.3.2 Supply Chain & Inventory Management Software
7.3.3 Retails Apps & Online Store Applications

8 Global Retail Automation Market, By Implementation
8.1 Introduction
8.2 On-Warehouse
8.3 On-Store Premise

9 Global Retail Automation Market, By End User
9.1 Introduction
9.2 Supermarkets
9.3 Hypermarkets
9.4 Retail Pharmacy
9.5 Single Item Stores
9.5.1 Consumer Electronics
9.5.2 Apparels
9.5.3 Quick-Service Restaurants
9.5.4 Gadgets
9.5.5 Automotive
9.6 Petrol Pumps/Fuel Stations
9.7 Travel & Logistics
9.8 Other End Users

10 Global Retail Automation Market, By Geography
10.1 Introduction
10.2 North America
10.2.1 US
10.2.2 Canada
10.2.3 Mexico
10.3 Europe
10.3.1 Germany
10.3.2 UK
10.3.3 Italy
10.3.4 France
10.3.5 Spain
10.3.6 Rest of Europe
10.4 Asia Pacific
10.4.1 Japan
10.4.2 China
10.4.3 India
10.4.4 Australia
10.4.5 New Zealand
10.4.6 South Korea
10.4.7 Rest of Asia Pacific
10.5 South America
10.5.1 Argentina
10.5.2 Brazil
10.5.3 Chile
10.5.4 Rest of South America
10.6 Middle East & Africa
10.6.1 Saudi Arabia
10.6.2 UAE
10.6.3 Qatar
10.6.4 South Africa
10.6.5 Rest of Middle East & Africa

11 Key Developments
11.1 Agreements, Partnerships, Collaborations and Joint Ventures
11.2 Acquisitions & Mergers
11.3 New Product Launch
11.4 Expansions
11.5 Other Key Strategies

12 Company Profiling
12.1 Toshiba Global Commerce Solutions Inc.
12.2 Datalogic S.P.A
12.3 National Cash Register Corporation
12.4 Posiflex Technology Inc.
12.5 Pricer
12.6 Wincor Nixdorf AG
12.7 Honeywell Scanning & Mobility
12.8 Fujitsu Limited
12.9 First Data Corporation
12.10 KUKA AG
12.11 Zebra Technologies Corporation
12.12 Tecsys Inc.
12.13 Samsung Electronics Limited
12.14 Optimove Inc.
12.15 Capillary Technologies
12.16 Microlistics
12.17 Vinculum Solutions Pvt Limited

List of Tables
1 Global Retail Automation Market Outlook, By Region (2021-2030) ($MN)
2 Global Retail Automation Market Outlook, By Product (2021-2030) ($MN)
3 Global Retail Automation Market Outlook, By Unattended Terminals (2021-2030) ($MN)
4 Global Retail Automation Market Outlook, By Manned POS Terminal (2021-2030) ($MN)
5 Global Retail Automation Market Outlook, By Type (2021-2030) ($MN)
6 Global Retail Automation Market Outlook, By POS Terminal (2021-2030) ($MN)
7 Global Retail Automation Market Outlook, By Interactive Kiosk (2021-2030) ($MN)
8 Global Retail Automation Market Outlook, By Self-Checkout System (2021-2030) ($MN)
9 Global Retail Automation Market Outlook, By RFID & Barcode (2021-2030) ($MN)
10 Global Retail Automation Market Outlook, By Camera (2021-2030) ($MN)
11 Global Retail Automation Market Outlook, By Autonomous Guided Vehicle (2021-2030) ($MN)
12 Global Retail Automation Market Outlook, By Electronic Shelf Labels (2021-2030) ($MN)
13 Global Retail Automation Market Outlook, By Automatic Storage & Retrieval System (2021-2030) ($MN)
14 Global Retail Automation Market Outlook, By Automated Conveyor (2021-2030) ($MN)
15 Global Retail Automation Market Outlook, By Warehouse Robotics (2021-2030) ($MN)
16 Global Retail Automation Market Outlook, By Component (2021-2030) ($MN)
17 Global Retail Automation Market Outlook, By Hardware (2021-2030) ($MN)
18 Global Retail Automation Market Outlook, By Barcode Scanner (2021-2030) ($MN)
19 Global Retail Automation Market Outlook, By e-POS Systems (2021-2030) ($MN)
20 Global Retail Automation Market Outlook, By Vending Machines (2021-2030) ($MN)
21 Global Retail Automation Market Outlook, By Self Scan Checkout Systems (2021-2030) ($MN)
22 Global Retail Automation Market Outlook, By Software (2021-2030) ($MN)
23 Global Retail Automation Market Outlook, By Workforce Management Software (2021-2030) ($MN)
24 Global Retail Automation Market Outlook, By Supply Chain & Inventory Management Software (2021-2030) ($MN)
25 Global Retail Automation Market Outlook, By Retails Apps & Online Store Applications (2021-2030) ($MN)
26 Global Retail Automation Market Outlook, By Implementation (2021-2030) ($MN)
27 Global Retail Automation Market Outlook, By On-Warehouse (2021-2030) ($MN)
28 Global Retail Automation Market Outlook, By On-Store Premise (2021-2030) ($MN)
29 Global Retail Automation Market Outlook, By End User (2021-2030) ($MN)
30 Global Retail Automation Market Outlook, By Supermarkets (2021-2030) ($MN)
31 Global Retail Automation Market Outlook, By Hypermarkets (2021-2030) ($MN)
32 Global Retail Automation Market Outlook, By Retail Pharmacy (2021-2030) ($MN)
33 Global Retail Automation Market Outlook, By Single Item Stores (2021-2030) ($MN)
34 Global Retail Automation Market Outlook, By Consumer Electronics (2021-2030) ($MN)
35 Global Retail Automation Market Outlook, By Apparels (2021-2030) ($MN)
36 Global Retail Automation Market Outlook, By Quick-Service Restaurants (2021-2030) ($MN)
37 Global Retail Automation Market Outlook, By Gadgets (2021-2030) ($MN)
38 Global Retail Automation Market Outlook, By Automotive (2021-2030) ($MN)
39 Global Retail Automation Market Outlook, By Petrol Pumps/Fuel Stations (2021-2030) ($MN)
40 Global Retail Automation Market Outlook, By Travel & Logistics (2021-2030) ($MN)
41 Global Retail Automation Market Outlook, By Other End Users (2021-2030) ($MN)

Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.

List of Figures


Research Methodology

We at Stratistics opt for an extensive research approach which involves data mining, data validation, and data analysis. The various research sources include in-house repository, secondary research, competitor’s sources, social media research, client internal data, and primary research.

Our team of analysts prefers the most reliable and authenticated data sources in order to perform the comprehensive literature search. With access to most of the authenticated data bases our team highly considers the best mix of information through various sources to obtain extensive and accurate analysis.

Each report takes an average time of a month and a team of 4 industry analysts. The time may vary depending on the scope and data availability of the desired market report. The various parameters used in the market assessment are standardized in order to enhance the data accuracy.

Data Mining

The data is collected from several authenticated, reliable, paid and unpaid sources and is filtered depending on the scope & objective of the research. Our reports repository acts as an added advantage in this procedure. Data gathering from the raw material suppliers, distributors and the manufacturers is performed on a regular basis, this helps in the comprehensive understanding of the products value chain. Apart from the above mentioned sources the data is also collected from the industry consultants to ensure the objective of the study is in the right direction.

Market trends such as technological advancements, regulatory affairs, market dynamics (Drivers, Restraints, Opportunities and Challenges) are obtained from scientific journals, market related national & international associations and organizations.

Data Analysis

From the data that is collected depending on the scope & objective of the research the data is subjected for the analysis. The critical steps that we follow for the data analysis include:

  • Product Lifecycle Analysis
  • Competitor analysis
  • Risk analysis
  • Porters Analysis
  • PESTEL Analysis
  • SWOT Analysis

The data engineering is performed by the core industry experts considering both the Marketing Mix Modeling and the Demand Forecasting. The marketing mix modeling makes use of multiple-regression techniques to predict the optimal mix of marketing variables. Regression factor is based on a number of variables and how they relate to an outcome such as sales or profits.

Data Validation

The data validation is performed by the exhaustive primary research from the expert interviews. This includes telephonic interviews, focus groups, face to face interviews, and questionnaires to validate our research from all aspects. The industry experts we approach come from the leading firms, involved in the supply chain ranging from the suppliers, distributors to the manufacturers and consumers so as to ensure an unbiased analysis.

We are in touch with more than 15,000 industry experts with the right mix of consultants, CEO's, presidents, vice presidents, managers, experts from both supply side and demand side, executives and so on.

The data validation involves the primary research from the industry experts belonging to:

  • Leading Companies
  • Suppliers & Distributors
  • Manufacturers
  • Consumers
  • Industry/Strategic Consultants

Apart from the data validation the primary research also helps in performing the fill gap research, i.e. providing solutions for the unmet needs of the research which helps in enhancing the reports quality.

For more details about research methodology, kindly write to us at

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