Problem Management Software Market
PUBLISHED: 2020 ID: SMRC19960
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Problem Management Software Market

Problem Management Software - Global Market Outlook (2019 -2027)

4.1 (64 reviews)
4.1 (64 reviews)
Published: 2020 ID: SMRC19960

This report covers the impact of COVID-19 on this global market

According to Stratistics MRC, the Global Problem Management Software Market is accounted for $2,382 million in 2019 and is expected to reach $4,248 million by 2027 growing at a CAGR of 7.5% during the forecast period. The rise in the adoption of problem management software is the major factor in propelling the market growth. However, the high cost of implementation is hampering the market growth.
 

Problem Management Software - Global Market Outlook (2019 -2027)


Problem management software is the key support software, focusing mainly on proactively analyzing needs to notice a recurring pattern and diagnosing the underlying root cause for a problem. Problem management software helps organizations reduce the business impact of service disruptions, and avoid future disruptions. This software also helps IT investigate the root cause of an occurrence through structured problem analysis, and then document solutions and workarounds in the knowledge base.

Based on the application, the healthcare segment is going to have a lucrative growth during the forecast period due to rising adoption of IoT in the healthcare industry and an increasing number of instruments with software applications in the industry are the key factor contributing towards the high growth of the segment in the global problem management software market.

By geography, the Asia Pacific is going to have a lucrative growth during the forecast period due to a bulky number of the manufacturing base, growing adoption of problem management software in the retail and banking industry. Moreover, the increasing economy of the region is the key factor contributing to the high growth of problem management software market in the Asia Pacific region.

Some of the key players profiled in the Problem Management Software Market include Atlassian, Axios, BMC Software Inc, Cherwell Software, Freshworks Inc, Halo Service Desk, IBM Corporation, Ivanti, ServiceNow, Soft Expert, SolarWinds, Sunrise Software Limited, Team Quest Corporation, Zendesk, and Zoho Corporation Private Limited.

Products Covered:
• Deployment and Integration
• Managed Services
• Professional Services

Components Covered:
• Services
• Software

Deployment Types Covered:
• On-premise
• Cloud

Sales Channels Covered:
• Manufacturer/Distributor/Service Provider
• Aftermarket

Applications Covered:
• Third-party Planners
• Retail
• Manufacturing
• IT & Telecommunication
• Healthcare
• Government
• Education
• Corporate
• Banking, Financial Services, and Insurance (BFSI)

Regions Covered:
• North America
o US
o Canada
o Mexico
• Europe
o Germany
o UK
o Italy
o France
o Spain
o Rest of Europe
• Asia Pacific
o Japan       
o China       
o India       
o Australia 
o New Zealand
o South Korea
o Rest of Asia Pacific   
• South America
o Argentina
o Brazil
o Chile
o Rest of South America
• Middle East & Africa
o Saudi Arabia
o UAE
o Qatar
o South Africa
o Rest of Middle East & Africa

What our report offers:
- Market share assessments for the regional and country-level segments
- Strategic recommendations for the new entrants
- Covers Market data for the years 2018, 2019 2020, 2024, and 2027
- Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
- Strategic recommendations in key business segments based on the market estimations
- Competitive landscaping mapping the key common trends
- Company profiling with detailed strategies, financials, and recent developments
- Supply chain trends mapping the latest technological advancements

Free Customization Offerings:
All the customers of this report will be entitled to receive one of the following free customization options:
• Company Profiling
o Comprehensive profiling of additional market players (up to 3)
o SWOT Analysis of key players (up to 3)
• Regional Segmentation
o Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
• Competitive Benchmarking
o Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary     
       
2 Preface      

 2.1 Abstract     
 2.2 Stake Holders    
 2.3 Research Scope    
 2.4 Research Methodology   
  2.4.1 Data Mining   
  2.4.2 Data Analysis   
  2.4.3 Data Validation   
  2.4.4 Research Approach   
 2.5 Research Sources    
  2.5.1 Primary Research Sources  
  2.5.2 Secondary Research Sources  
  2.5.3 Assumptions   
       
3 Market Trend Analysis    
 3.1 Introduction    
 3.2 Drivers     
 3.3 Restraints    
 3.4 Opportunities    
 3.5 Threats     
 3.6 Product Analysis    
 3.7 Application Analysis   
 3.8 Emerging Markets    
 3.9 Impact of Covid-19    
       
4 Porters Five Force Analysis    
 4.1 Bargaining power of suppliers   
 4.2 Bargaining power of buyers   
 4.3 Threat of substitutes   
 4.4 Threat of new entrants   
 4.5 Competitive rivalry    
       
5 Global Problem Management Software Market, By Product 
 5.1 Introduction    
 5.2 Deployment and Integration   
 5.3 Managed Services    
 5.4 Professional Services   
       
6 Global Problem Management Software Market, By Component
 6.1 Introduction    
 6.2 Services     
 6.3 Software     
       
7 Global Problem Management Software Market, By Deployment Type
 7.1 Introduction    
 7.2 On-premise    
 7.3 Cloud     
       
8 Global Problem Management Software Market, By Sales Channel
 8.1 Introduction    
 8.2 Manufacturer/Distributor/Service Provider 
 8.3 Aftermarket    
       
9 Global Problem Management Software Market, By Application
 9.1 Introduction    
 9.2 Third-party Planners   
 9.3 Retail     
 9.4 Manufacturing    
 9.5 IT & Telecommunication   
 9.6 Healthcare    
 9.7 Government    
 9.8 Education    
 9.9 Corporate    
 9.10 Banking, Financial Services, and Insurance (BFSI) 
       
10 Global Problem Management Software Market, By Geography
 10.1 Introduction    
 10.2 North America    
  10.2.1 US    
  10.2.2 Canada    
  10.2.3 Mexico    
 10.3 Europe     
  10.3.1 Germany    
  10.3.2 UK    
  10.3.3 Italy    
  10.3.4 France    
  10.3.5 Spain    
  10.3.6 Rest of Europe   
 10.4 Asia Pacific    
  10.4.1 Japan    
  10.4.2 China    
  10.4.3 India    
  10.4.4 Australia    
  10.4.5 New Zealand   
  10.4.6 South Korea   
  10.4.7 Rest of Asia Pacific   
 10.5 South America    
  10.5.1 Argentina   
  10.5.2 Brazil    
  10.5.3 Chile    
  10.5.4 Rest of South America  
 10.6 Middle East & Africa   
  10.6.1 Saudi Arabia   
  10.6.2 UAE    
  10.6.3 Qatar    
  10.6.4 South Africa   
  10.6.5 Rest of Middle East & Africa  
       
11 Key Developments     
 11.1 Agreements, Partnerships, Collaborations and Joint Ventures
 11.2 Acquisitions & Mergers   
 11.3 New Product Launch   
 11.4 Expansions    
 11.5 Other Key Strategies   
       
12 Company Profiling     
 12.1 Atlassian     
 12.2 Axios     
 12.3 BMC Software Inc    
 12.4 Cherwell Software    
 12.5 Freshworks Inc    
 12.6 Halo Service Desk    
 12.7 IBM Corporation    
 12.8 Ivanti     
 12.9 ServiceNow    
 12.10 Soft Expert    
 12.11 SolarWinds    
 12.12 Sunrise Software Limited   
 12.13 Team Quest Corporation   
 12.14 Zendesk     
 12.15 Zoho Corporation Private Limited  


List of Tables      
1 Global Problem Management Software Market Outlook, By Region (2018-2027) ($MN)
2 Global Problem Management Software Market Outlook, By Product (2018-2027) ($MN)
3 Global Problem Management Software Market Outlook, By Deployment and Integration (2018-2027) ($MN)
4 Global Problem Management Software Market Outlook, By Managed Services (2018-2027) ($MN)
5 Global Problem Management Software Market Outlook, By Professional Services (2018-2027) ($MN)
6 Global Problem Management Software Market Outlook, By Component (2018-2027) ($MN)
7 Global Problem Management Software Market Outlook, By Services (2018-2027) ($MN)
8 Global Problem Management Software Market Outlook, By Software (2018-2027) ($MN)
9 Global Problem Management Software Market Outlook, By Deployment Type (2018-2027) ($MN)
10 Global Problem Management Software Market Outlook, By On-premise (2018-2027) ($MN)
11 Global Problem Management Software Market Outlook, By Cloud (2018-2027) ($MN)
12 Global Problem Management Software Market Outlook, By Sales Channel (2018-2027) ($MN)
13 Global Problem Management Software Market Outlook, By Manufacturer/Distributor/Service Provider (2018-2027) ($MN)
14 Global Problem Management Software Market Outlook, By Aftermarket (2018-2027) ($MN)
15 Global Problem Management Software Market Outlook, By Application (2018-2027) ($MN)
16 Global Problem Management Software Market Outlook, By Third-party Planners (2018-2027) ($MN)
17 Global Problem Management Software Market Outlook, By Retail (2018-2027) ($MN)
18 Global Problem Management Software Market Outlook, By Manufacturing (2018-2027) ($MN)
19 Global Problem Management Software Market Outlook, By IT & Telecommunication (2018-2027) ($MN)
20 Global Problem Management Software Market Outlook, By Healthcare (2018-2027) ($MN)
21 Global Problem Management Software Market Outlook, By Government (2018-2027) ($MN)
22 Global Problem Management Software Market Outlook, By Education (2018-2027) ($MN)
23 Global Problem Management Software Market Outlook, By Corporate (2018-2027) ($MN)
24 Global Problem Management Software Market Outlook, By Banking, Financial Services, and Insurance (BFSI) (2018-2027) ($MN)
25 North America Problem Management Software Market Outlook, By Country (2018-2027) ($MN)
26 North America Problem Management Software Market Outlook, By Product (2018-2027) ($MN)
27 North America Problem Management Software Market Outlook, By Deployment and Integration (2018-2027) ($MN)
28 North America Problem Management Software Market Outlook, By Managed Services (2018-2027) ($MN)
29 North America Problem Management Software Market Outlook, By Professional Services (2018-2027) ($MN)
30 North America Problem Management Software Market Outlook, By Component (2018-2027) ($MN)
31 North America Problem Management Software Market Outlook, By Services (2018-2027) ($MN)
32 North America Problem Management Software Market Outlook, By Software (2018-2027) ($MN)
33 North America Problem Management Software Market Outlook, By Deployment Type (2018-2027) ($MN)
34 North America Problem Management Software Market Outlook, By On-premise (2018-2027) ($MN)
35 North America Problem Management Software Market Outlook, By Cloud (2018-2027) ($MN)
36 North America Problem Management Software Market Outlook, By Sales Channel (2018-2027) ($MN)
37 North America Problem Management Software Market Outlook, By Manufacturer/Distributor/Service Provider (2018-2027) ($MN)
38 North America Problem Management Software Market Outlook, By Aftermarket (2018-2027) ($MN)
39 North America Problem Management Software Market Outlook, By Application (2018-2027) ($MN)
40 North America Problem Management Software Market Outlook, By Third-party Planners (2018-2027) ($MN)
41 North America Problem Management Software Market Outlook, By Retail (2018-2027) ($MN)
42 North America Problem Management Software Market Outlook, By Manufacturing (2018-2027) ($MN)
43 North America Problem Management Software Market Outlook, By IT & Telecommunication (2018-2027) ($MN)
44 North America Problem Management Software Market Outlook, By Healthcare (2018-2027) ($MN)
45 North America Problem Management Software Market Outlook, By Government (2018-2027) ($MN)
46 North America Problem Management Software Market Outlook, By Education (2018-2027) ($MN)
47 North America Problem Management Software Market Outlook, By Corporate (2018-2027) ($MN)
48 North America Problem Management Software Market Outlook, By Banking, Financial Services, and Insurance (BFSI) (2018-2027) ($MN)
49 Europe Problem Management Software Market Outlook, By Country (2018-2027) ($MN)
50 Europe Problem Management Software Market Outlook, By Product (2018-2027) ($MN)
51 Europe Problem Management Software Market Outlook, By Deployment and Integration (2018-2027) ($MN)
52 Europe Problem Management Software Market Outlook, By Managed Services (2018-2027) ($MN)
53 Europe Problem Management Software Market Outlook, By Professional Services (2018-2027) ($MN)
54 Europe Problem Management Software Market Outlook, By Component (2018-2027) ($MN)
55 Europe Problem Management Software Market Outlook, By Services (2018-2027) ($MN)
56 Europe Problem Management Software Market Outlook, By Software (2018-2027) ($MN)
57 Europe Problem Management Software Market Outlook, By Deployment Type (2018-2027) ($MN)
58 Europe Problem Management Software Market Outlook, By On-premise (2018-2027) ($MN)
59 Europe Problem Management Software Market Outlook, By Cloud (2018-2027) ($MN)
60 Europe Problem Management Software Market Outlook, By Sales Channel (2018-2027) ($MN)
61 Europe Problem Management Software Market Outlook, By Manufacturer/Distributor/Service Provider (2018-2027) ($MN)
62 Europe Problem Management Software Market Outlook, By Aftermarket (2018-2027) ($MN)
63 Europe Problem Management Software Market Outlook, By Application (2018-2027) ($MN)
64 Europe Problem Management Software Market Outlook, By Third-party Planners (2018-2027) ($MN)
65 Europe Problem Management Software Market Outlook, By Retail (2018-2027) ($MN)
66 Europe Problem Management Software Market Outlook, By Manufacturing (2018-2027) ($MN)
67 Europe Problem Management Software Market Outlook, By IT & Telecommunication (2018-2027) ($MN)
68 Europe Problem Management Software Market Outlook, By Healthcare (2018-2027) ($MN)
69 Europe Problem Management Software Market Outlook, By Government (2018-2027) ($MN)
70 Europe Problem Management Software Market Outlook, By Education (2018-2027) ($MN)
71 Europe Problem Management Software Market Outlook, By Corporate (2018-2027) ($MN)
72 Europe Problem Management Software Market Outlook, By Banking, Financial Services, and Insurance (BFSI) (2018-2027) ($MN)
73 Asia Pacific Problem Management Software Market Outlook, By Country (2018-2027) ($MN)
74 Asia Pacific Problem Management Software Market Outlook, By Product (2018-2027) ($MN)
75 Asia Pacific Problem Management Software Market Outlook, By Deployment and Integration (2018-2027) ($MN)
76 Asia Pacific Problem Management Software Market Outlook, By Managed Services (2018-2027) ($MN)
77 Asia Pacific Problem Management Software Market Outlook, By Professional Services (2018-2027) ($MN)
78 Asia Pacific Problem Management Software Market Outlook, By Component (2018-2027) ($MN)
79 Asia Pacific Problem Management Software Market Outlook, By Services (2018-2027) ($MN)
80 Asia Pacific Problem Management Software Market Outlook, By Software (2018-2027) ($MN)
81 Asia Pacific Problem Management Software Market Outlook, By Deployment Type (2018-2027) ($MN)
82 Asia Pacific Problem Management Software Market Outlook, By On-premise (2018-2027) ($MN)
83 Asia Pacific Problem Management Software Market Outlook, By Cloud (2018-2027) ($MN)
84 Asia Pacific Problem Management Software Market Outlook, By Sales Channel (2018-2027) ($MN)
85 Asia Pacific Problem Management Software Market Outlook, By Manufacturer/Distributor/Service Provider (2018-2027) ($MN)
86 Asia Pacific Problem Management Software Market Outlook, By Aftermarket (2018-2027) ($MN)
87 Asia Pacific Problem Management Software Market Outlook, By Application (2018-2027) ($MN)
88 Asia Pacific Problem Management Software Market Outlook, By Third-party Planners (2018-2027) ($MN)
89 Asia Pacific Problem Management Software Market Outlook, By Retail (2018-2027) ($MN)
90 Asia Pacific Problem Management Software Market Outlook, By Manufacturing (2018-2027) ($MN)
91 Asia Pacific Problem Management Software Market Outlook, By IT & Telecommunication (2018-2027) ($MN)
92 Asia Pacific Problem Management Software Market Outlook, By Healthcare (2018-2027) ($MN)
93 Asia Pacific Problem Management Software Market Outlook, By Government (2018-2027) ($MN)
94 Asia Pacific Problem Management Software Market Outlook, By Education (2018-2027) ($MN)
95 Asia Pacific Problem Management Software Market Outlook, By Corporate (2018-2027) ($MN)
96 Asia Pacific Problem Management Software Market Outlook, By Banking, Financial Services, and Insurance (BFSI) (2018-2027) ($MN)
97 South America Problem Management Software Market Outlook, By Country (2018-2027) ($MN)
98 South America Problem Management Software Market Outlook, By Product (2018-2027) ($MN)
99 South America Problem Management Software Market Outlook, By Deployment and Integration (2018-2027) ($MN)
100 South America Problem Management Software Market Outlook, By Managed Services (2018-2027) ($MN)
101 South America Problem Management Software Market Outlook, By Professional Services (2018-2027) ($MN)
102 South America Problem Management Software Market Outlook, By Component (2018-2027) ($MN)
103 South America Problem Management Software Market Outlook, By Services (2018-2027) ($MN)
104 South America Problem Management Software Market Outlook, By Software (2018-2027) ($MN)
105 South America Problem Management Software Market Outlook, By Deployment Type (2018-2027) ($MN)
106 South America Problem Management Software Market Outlook, By On-premise (2018-2027) ($MN)
107 South America Problem Management Software Market Outlook, By Cloud (2018-2027) ($MN)
108 South America Problem Management Software Market Outlook, By Sales Channel (2018-2027) ($MN)
109 South America Problem Management Software Market Outlook, By Manufacturer/Distributor/Service Provider (2018-2027) ($MN)
110 South America Problem Management Software Market Outlook, By Aftermarket (2018-2027) ($MN)
111 South America Problem Management Software Market Outlook, By Application (2018-2027) ($MN)
112 South America Problem Management Software Market Outlook, By Third-party Planners (2018-2027) ($MN)
113 South America Problem Management Software Market Outlook, By Retail (2018-2027) ($MN)
114 South America Problem Management Software Market Outlook, By Manufacturing (2018-2027) ($MN)
115 South America Problem Management Software Market Outlook, By IT & Telecommunication (2018-2027) ($MN)
116 South America Problem Management Software Market Outlook, By Healthcare (2018-2027) ($MN)
117 South America Problem Management Software Market Outlook, By Government (2018-2027) ($MN)
118 South America Problem Management Software Market Outlook, By Education (2018-2027) ($MN)
119 South America Problem Management Software Market Outlook, By Corporate (2018-2027) ($MN)
120 South America Problem Management Software Market Outlook, By Banking, Financial Services, and Insurance (BFSI) (2018-2027) ($MN)
121 Middle East & Africa Problem Management Software Market Outlook, By Country (2018-2027) ($MN)
122 Middle East & Africa Problem Management Software Market Outlook, By Product (2018-2027) ($MN)
123 Middle East & Africa Problem Management Software Market Outlook, By Deployment and Integration (2018-2027) ($MN)
124 Middle East & Africa Problem Management Software Market Outlook, By Managed Services (2018-2027) ($MN)
125 Middle East & Africa Problem Management Software Market Outlook, By Professional Services (2018-2027) ($MN)
126 Middle East & Africa Problem Management Software Market Outlook, By Component (2018-2027) ($MN)
127 Middle East & Africa Problem Management Software Market Outlook, By Services (2018-2027) ($MN)
128 Middle East & Africa Problem Management Software Market Outlook, By Software (2018-2027) ($MN)
129 Middle East & Africa Problem Management Software Market Outlook, By Deployment Type (2018-2027) ($MN)
130 Middle East & Africa Problem Management Software Market Outlook, By On-premise (2018-2027) ($MN)
131 Middle East & Africa Problem Management Software Market Outlook, By Cloud (2018-2027) ($MN)
132 Middle East & Africa Problem Management Software Market Outlook, By Sales Channel (2018-2027) ($MN)
133 Middle East & Africa Problem Management Software Market Outlook, By Manufacturer/Distributor/Service Provider (2018-2027) ($MN)
134 Middle East & Africa Problem Management Software Market Outlook, By Aftermarket (2018-2027) ($MN)
135 Middle East & Africa Problem Management Software Market Outlook, By Application (2018-2027) ($MN)
136 Middle East & Africa Problem Management Software Market Outlook, By Third-party Planners (2018-2027) ($MN)
137 Middle East & Africa Problem Management Software Market Outlook, By Retail (2018-2027) ($MN)
138 Middle East & Africa Problem Management Software Market Outlook, By Manufacturing (2018-2027) ($MN)
139 Middle East & Africa Problem Management Software Market Outlook, By IT & Telecommunication (2018-2027) ($MN)
140 Middle East & Africa Problem Management Software Market Outlook, By Healthcare (2018-2027) ($MN)
141 Middle East & Africa Problem Management Software Market Outlook, By Government (2018-2027) ($MN)
142 Middle East & Africa Problem Management Software Market Outlook, By Education (2018-2027) ($MN)
143 Middle East & Africa Problem Management Software Market Outlook, By Corporate (2018-2027) ($MN)
144 Middle East & Africa Problem Management Software Market Outlook, By Banking, Financial Services, and Insurance (BFSI) (2018-2027) ($MN)

List of Figures

RESEARCH METHODOLOGY


Research Methodology

We at Stratistics opt for an extensive research approach which involves data mining, data validation, and data analysis. The various research sources include in-house repository, secondary research, competitor’s sources, social media research, client internal data, and primary research.

Our team of analysts prefers the most reliable and authenticated data sources in order to perform the comprehensive literature search. With access to most of the authenticated data bases our team highly considers the best mix of information through various sources to obtain extensive and accurate analysis.

Each report takes an average time of a month and a team of 4 industry analysts. The time may vary depending on the scope and data availability of the desired market report. The various parameters used in the market assessment are standardized in order to enhance the data accuracy.

Data Mining

The data is collected from several authenticated, reliable, paid and unpaid sources and is filtered depending on the scope & objective of the research. Our reports repository acts as an added advantage in this procedure. Data gathering from the raw material suppliers, distributors and the manufacturers is performed on a regular basis, this helps in the comprehensive understanding of the products value chain. Apart from the above mentioned sources the data is also collected from the industry consultants to ensure the objective of the study is in the right direction.

Market trends such as technological advancements, regulatory affairs, market dynamics (Drivers, Restraints, Opportunities and Challenges) are obtained from scientific journals, market related national & international associations and organizations.

Data Analysis

From the data that is collected depending on the scope & objective of the research the data is subjected for the analysis. The critical steps that we follow for the data analysis include:

  • Product Lifecycle Analysis
  • Competitor analysis
  • Risk analysis
  • Porters Analysis
  • PESTEL Analysis
  • SWOT Analysis

The data engineering is performed by the core industry experts considering both the Marketing Mix Modeling and the Demand Forecasting. The marketing mix modeling makes use of multiple-regression techniques to predict the optimal mix of marketing variables. Regression factor is based on a number of variables and how they relate to an outcome such as sales or profits.


Data Validation

The data validation is performed by the exhaustive primary research from the expert interviews. This includes telephonic interviews, focus groups, face to face interviews, and questionnaires to validate our research from all aspects. The industry experts we approach come from the leading firms, involved in the supply chain ranging from the suppliers, distributors to the manufacturers and consumers so as to ensure an unbiased analysis.

We are in touch with more than 15,000 industry experts with the right mix of consultants, CEO's, presidents, vice presidents, managers, experts from both supply side and demand side, executives and so on.

The data validation involves the primary research from the industry experts belonging to:

  • Leading Companies
  • Suppliers & Distributors
  • Manufacturers
  • Consumers
  • Industry/Strategic Consultants

Apart from the data validation the primary research also helps in performing the fill gap research, i.e. providing solutions for the unmet needs of the research which helps in enhancing the reports quality.


For more details about research methodology, kindly write to us at info@strategymrc.com

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